What are the responsibilities and job description for the Healthcare Receptionist position at The Center for Psychological Wellness, LLC?
We are a dedicated psychotherapy practice committed to providing compassionate mental health care in a welcoming and supportive environment. We are currently seeking a candidate who will be the first point of contact for our clients, providing exceptional customer service while managing front desk operations. This role requires strong organizational skills, attention to detail, and the ability to multitask in a fast-paced environment. Experience in a medical or dental office setting is preferred.
Schedule: Monday and Tues (8am-5pm) and Friday (7am to noon). IN-PERSON ALL DAYS
Duties
- Greet and welcome patients and visitors as they arrive at the office.
- Manage phone calls with excellent phone etiquette, directing inquiries to the appropriate personnel.
- Schedule and confirm appointments
- Manage and coordinate intake paperwork through online portal
- Maintain accurate patient records and manage office documentation efficiently.
- Assist with medical billing and collections and ensure that all billing information is up-to-date.
- Support office management tasks, including inventory control and supply ordering.
- Ensure the front desk area is organized, clean, and welcoming at all times.
Requirements
- Previous experience in a front desk role, preferably in a medical or dental office setting.
- Strong phone etiquette and communication skills to interact effectively with patients and staff.
- Proficiency in scheduling software
- Basic knowledge of medical coding and billing practices is desirable.
- Excellent organizational skills with the ability to manage multiple tasks simultaneously.
- A professional demeanor with a focus on providing outstanding customer service.
- Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about helping others and possess the necessary skills to thrive in this role, we encourage you to apply!
Job Type: Part-time
Pay: From $20.00 per hour
Medical Specialty:
- Psychiatry
Education:
- Associate (Preferred)
Experience:
- Front desk: 2 years (Required)
Ability to Commute:
- Warwick, RI 02886 (Required)
Ability to Relocate:
- Warwick, RI 02886: Relocate before starting work (Required)
Work Location: In person
Salary : $20