ICMS - Case Manager

ICMS - Case Manager

Are you ready to make a positive impact in the lives of vulnerable individuals? Join our team as an ICMS - Case Manager at The Center in Hollywood. As a Case Manager, you'll be a vital support system for our clients, helping them on their journey towards holistic wellness, housing, care, and more.

Role Overview:

As a Case Manager - ICMS, your primary responsibility is to provide daily case management support to your assigned caseload. You'll build strong, trusting relationships with often extremely vulnerable participants, using a person-centered approach that includes motivational interviewing and harm reduction. Your role is pivotal in helping individuals take steps forward toward a brighter future.

Full-time (Monday to Friday - 36 hour Week)

$28.38 per hour

Key Responsibilities:

• Develop meaningful, trust-based relationships with vulnerable participants, promoting their holistic wellness and connection to essential services.
• Serve as the primary point of contact for clients, managing a caseload of no more than 20 individuals.
• Provide a range of ICMS case management services, regularly checking on clients' well-being and connecting them to necessary resources.
• Offer guidance, support, and opportunities to our staff, emphasizing harm reduction and trauma-informed care.
• Develop and facilitate case management services tailored to vulnerable populations.
• Perform essential administrative tasks, including attendance tracking and reporting.
• Identify service gaps and collaborate with community partners to ensure participants receive the full scope of necessary services.
• Collaborate with internal and external partners to facilitate participant care and advancement, navigating them through a variety of services in the Hollywood area.
• Attend staff meetings, training sessions, and retreats to ensure team synergy and stay updated on changes.
• Maintain effective communication with management, staff, collaborators, and participants.

Additional Responsibilities:

• Conduct tours as needed or requested.
• Attend seminars, conferences, and professional development training as required.
• Perform other duties as requested.

Requirements:

• Some experience in providing case management services to vulnerable populations.
• Any equivalent combination of education, experience, or training that has prepared you for the role.
• Skills and Abilities:
• Proficiency in computer applications, including word processing, spreadsheets, and internet research.
• Strong organizational and planning skills.
• Excellent interpersonal and communication skills for building relationships.
• Strong record-keeping skills for tracking metrics and participation.

Licenses & Certifications:

• California driver's license or equivalent.

Special Requirements:

• Successfully pass a background check.

Working Conditions:

This position may involve walking, climbing stairs, and occasional lifting (up to 20 pounds). You'll work both indoors and outdoors, often in various weather conditions, and in a moderate noise level office setting.

If you're passionate about helping vulnerable populations, possess excellent communication and organizational skills, and can work effectively in a collaborative team environment, we want you to join our team. At The Center, we value our employees and are committed to making a difference in our community. Apply now and be a part of our mission to provide crucial support to those in need.

*Note: This job description is subject to change as needed and does not constitute an employment agreement between The Center and the employee.*

Job Type: Full-time

Pay: $28.38 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Professional development assistance
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

People with a criminal record are encouraged to apply

Ability to Commute:

• Los Angeles, CA 90028 (Preferred)

Ability to Relocate:

• Los Angeles, CA 90028: Relocate before starting work (Preferred)

Work Location: In person

Salary : $28