What are the responsibilities and job description for the Beauty E-commerce Support Specialist position at THE CENTER?
Job Description
We are looking for a highly motivated E-commerce Customer Service Representative to join our team at The Center. In this role, you will get the opportunity to work in a fast-paced environment and collaborate with a dynamic team to deliver exceptional customer experiences.
As an E-commerce Customer Service Representative, your key responsibilities will include:
- Providing timely and effective resolutions to customer complaints and inquiries
- Assisting customers with product information and order issues
- Maintaining accurate records of customer interactions and issue resolution
- Collaborating with internal teams to resolve complex customer issues
You will also have the opportunity to specialize in one brand within our portfolio and develop your expertise in customer success across multiple e-commerce platforms.