Workforce Career Coach

About The Centers The Centers fights for equity by healing, teaching, and inspiring individuals and families to reach their full potential. We provide health, family, and workforce services at 11 locations throughout Greater Cleveland, creating life-changing solutions for people to lead healthier and more successful lives. Our Workforce Center impacts local communities through the linkage of underserved job seekers with local employers through our culturally competent job readiness training, case management, national third party certifications, job placements and retention support with a large network of corporate partners. Coach’s work one-on-one with job seekers, virtually and in-person. Through our industry focused training tracks and general job readiness in both English and Spanish, we are able to provide essential skills to our job seekers and to help prepare them for success in today’s workplace. We strive to be an equitable, anti-racist, and service-oriented workplace that pioneers and co-creates solutions while fostering an inclusive community where our team members thrive. Wellbeing and Benefits Providing quality benefits to our staff is important to us. Just as important is our staff’s well-being. That’s why we offer a number of choices from medical to dental to vision plans to meet the different needs of our staff. Choice of medical and dental plans   Health Savings Account   Flexible Spending Account for Health and Dependent Care   Vision   Support for continuing education and credential renewal   Life Insurance   Retirement Savings (401k) with a company contribution   Mental Health Support   Employee Assistance Program   Calm Subscription   Short and Long-term Disability    Duties & Responsibilities Conduct interviews with job seekers to assess barriers to employment and fill out individual service plans to lead to successful job placement. Assist job seekers with referral information and follows up regularly on the progress being made to resolve barriers to employment. Responsible for monitoring attendance and case note reporting through database management system. Meet with job seekers on a daily basis, provide them with effective job leads, perform any and all activities conducive to the job seeker’s obtaining employment, and following up on job search activities including revising and correcting any and all documentation produced by job seekers to ensure quality material, such as resumes and cover letters. Responsible for attending and leading or assisting with assigned workshops. Represents El Barrio externally and internally with ethics, poise, enthusiasm and professionalism Willingness and ability to work virtually and on-site with job seekers Qualifications High School Diploma or equivalent with 5 years of experience in workforce required. Bachelor’s degree in related area preferred. Minimum 2 years relevant exposure to or experience working with job seekers experiencing challenges in finding employment. Must have demonstrated experience working with electronic platforms (i.e. Microsoft software, internet, databases,  and virtual learning platforms). Requires travel to other facilities and meetings. Flexible schedule to work outside of normal business hours for program and job seeker needs and to attend trainings and meetings. Bilingual in oral and written English and Spanish a plus