What are the responsibilities and job description for the Host for Sorelle position at The Charlston Place?
We believe that hospitality is a transformative art — that this “place” can do more than inspire and nurture its guests, team, and partners. It can inspire an entire city, country, and world. By captivating the hearts and imaginations of a new generation with renewed passion, purpose, and intention, we’re building a hospitality company and place that celebrates humanity. Where we can be a source of hope, care, and delight. Where people are inspired to be the best version of themselves — kinder, more open, and more gracious. And, that we have the power to carry that spirit with us into our hearts, lives, communities, and everywhere we go.
Job Description
While no job description can possibly provide a comprehensive list of job duties, the following is a summary of the major responsibilities for the position.
DUTIES & RESPONSIBILITIES
- Greet guests warmly as they enter the restaurant and assess their seating preferences.
- Escort guests to their table and present menus, ensuring a smooth and welcoming experience.
- Communicate wait times to guests when necessary and keep them updated while they wait.
- In addition to performance of the essential functions, this position may be required to perform a combination of supportive functions.
- Manage reservations and maintain an organized seating chart to maximize table turnover and efficiency.
- Use the reservation or waitlist system to assign tables based on reservations, guest preferences, and server sections.
- Update the waitlist and communicate with guests, ensuring prompt seating as tables become available.
- Maintain cleanliness and organization in the host station and entrance area.
- Ensure menus are clean and presentable, replacing any damaged menus as needed.
REQUIRED SKIILS & ABILITIES
- Prior hospitality and/ or food & beverage experience preferred
- Must be able to speak, read, write and understand the primary language(s) used in communication with guests, suppliers, and colleagues.
- Must be able to read and write to facilitate the communication process.
- Requires good communication skills, both verbal and written.
- Must possess basic computer skills. Must have complete knowledge of POS system.
- Knowledge of the appropriate table settings and service ware.
- Ability to describe all menu items, prices and methods of preparation. And to use suggestive selling techniques to encourage the guests to choose items that are house specialties.
- Must have complete knowledge of products and specifications that is outlined in the dinner menu.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by a Server to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Must be able to lift equipment, supplies, etc. of at least 30 lbs. on a regular and continuing basis.
- Must be able to stand and exert well-paced mobility for 8 hours in length.
- Talking and hearing occur continuously in the process of communicating with guests, supervisors and subordinates.
- Vision occurs continuously with the most common visual functions being those of near vision and depth perception.
CLOSING DETAILS:
BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
Sorelle participates in E-Verify
_______________________________________________________________________________
The Charleston Place is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
