What are the responsibilities and job description for the PT Overnight Houseperson position at The Charlston Place?
The primary role of the Houseperson is to adhere to hotel specifications and standards in cleaning and stocking all housekeeping areas.
DUTIES & RESPONSIBILITIES:
- Respond to all guest inquiries promptly.
- Empty linen.
- Issue supplies to Guest Room Attendants.
- Stock all closets.
- Vacuum service areas and ice machines.
- Dust furnishing and artwork in guest hallways.
- Spot clean guest halls and corridors.
- Remove trash and dirty linen from collectors.
- Sweep and mop stairways, ice room floors & closet floors.
- Clean ice machines.
- Wipe down walls and doors in guest landing and soda and ice machines.
- Place all trash in the dumpster.
- Replace vacuums and bedspreads.
- Return rollaway, cribs, irons and ironing boards.
- Maintain knowledge of hotel features/services, outlets, hours of operation, etc.
- Practice emergency procedures in compliance with hotel/ company standards; react and assist in
- hotel emergency situations as needed.
- Maintain confidentiality and security of all guests and general hotel information.
- Assist in other areas as needed.
REQUIRED SKILLS & EXPERIENCE:
- Understanding of the luxury & quality environment.
- Ability to function well in a high-paced environment.
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
- Must be able to lift equipment, supplies, etc. of at least 30 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
