What are the responsibilities and job description for the Public Area Attendant position at The Charlston Place?
The Primary role of the Public Area Attendant is to maintain the cleanliness and appearance of all public areas in the hotel, including lobbies, restrooms, hallways, and other common spaces. The role ensures that these areas meet the property’s cleanliness standards and provide a welcoming environment for guests and visitors.
DUTIES & RESPONSIBILITIES:
- Clean and maintain all public areas such as lobbies, hallways, elevators, stairways, restrooms, and lounge areas
- Dust, sweep, vacuum, mop floors, and clean furniture and fixtures
- Clean and disinfect public restrooms and replenish supplies as needed
- Empty trash receptacles and replace liners
- Monitor and report any maintenance issues or safety hazards
- Respond promptly and courteously to guest requests and questions
- Ensure cleaning carts and equipment are clean, organized, and properly stored
- Follow all health, safety, and sanitation standards and procedures
- Support housekeeping team with additional tasks as needed
REQUIRED SKILLS & EXPERIENCE:
- Previous housekeeping or janitorial experience preferred but not required
- Strong attention to detail and commitment to cleanliness
- Ability to work independently with minimal supervision
- Good communication and guest service skills
PHYSICAL REQUIREMENTS:
The physical demands described here are representative of those that must be met by a colleague to successfully perform the essential functions of this job:
- Must be able to lift equipment, supplies, etc. of at least 30 pounds.
- Must be able to resolve problems, handle conflict, and make effective decisions under pressure.
- The role may require extended periods of time on your feet, especially during peak hotel hours or events.
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BHC is an equal employment opportunity employer. Employment decisions are based on merit and business needs, and are not based on race, color, sex (including pregnancy, childbirth, and related medical conditions), citizenship status, national origin, ancestry, gender identity or expression, sexual orientation, age, religion, creed, physical or mental disability, marital status, veteran status, uniformed service, political affiliation, genetic information, or any other factor or characteristic protected by applicable law.
