What are the responsibilities and job description for the Live Chat Agent position at The Chart Auditors?
We are seeking a dedicated Live Chat Agent to join our remote customer support team. The ideal candidate will be responsible for providing exceptional customer service through online chat, assisting customers with inquiries, and resolving issues in a timely manner.
Responsibilities :
- Respond promptly to customer inquiries via live chat.
- Provide accurate information about products and services.
- Troubleshoot and resolve customer issues effectively.
- Document customer interactions and feedback in our CRM system.
- Maintain a high level of professionalism and customer satisfaction.
Qualifications :
Work Environment :
If you have a passion for helping others and enjoy working in a fast-paced environment, we would love to hear from you!