What are the responsibilities and job description for the Host position at The Charter Oak?
The Charter Oak Restaurant, in St. Helena, CA, is seeking a professional Host to join our team. The Charter Oak is a highly acclaimed new-American restaurant boasting 250 seats, multiple Private Event venues, a multi-faceted team and our own 3.5 acre Farm. This is a fantastic opportunity for a restaurant professional that is seeking professional growth and the ability to work in a fast-paced & dynamic work environment.
An ideal candidate is...
- Comfortable interacting with guests and members of our community
- Able to multi-task and function well under pressure
- Has some experience using reservations software and/or quick to learn and utilize these programs
- Understanding of the basic functions of a high volume, upscale casual restaurant
- A team-oriented individual, willing to contribute to the success of everyone within the organization
- Eager and proactive about learning and understanding our product
Some position responsibilities include...
- Welcome guests and escort them to the appropriate table
- Create, adjust and cancel reservations via Resy
- Monitor the progress of tables as it relates to seating incoming reservations
- Manage guests’ expectations regarding wait time for tables, seating etc.
- Answer phones, take phone reservations, answer questions and transcribe and deliver messages
- Genuinely thank guests upon departure
Benefits for Full-Time team members includes...
- Health Insurance, 401K/Retirement plan, employee discounts, gym membership discount program
- Work in a dynamic, upscale, community oriented casual restaurant
- Expand your detailed knowledge of food & beverage
- Opportunities for career growth within an organization of passionate hospitality professionals
To join our team, apply to this post or email careers@thecharteroak.com with your resume and a brief explanation of why you might be an excellent fit. Alternatively, you may fill out an application in person. A member of our team will be in touch promptly.
Salary : $18