What are the responsibilities and job description for the Front of House Manager position at The Chef Agency?
Location: New York, NY
Salary: $70,000 - $80,000 per year
We are seeking a dynamic and experienced Front of House (FOH) Manager to lead the service team at a high-volume, full-service restaurant in New York City. The ideal candidate will have a passion for hospitality, strong leadership skills, and the ability to create an outstanding guest experience while managing daily operations effectively.
Key Responsibilities
- Oversee daily FOH operations, ensuring seamless service and guest satisfaction
- Train, mentor, and lead the FOH team, fostering a positive and professional work environment
- Maintain service standards and uphold brand values in every guest interaction
- Collaborate with the culinary team to ensure efficient communication between FOH and BOH
- Manage reservations, guest relations, and conflict resolution as needed
- Monitor and control labor costs, inventory, and other operational expenses
- Ensure compliance with health, safety, and sanitation regulations
- Develop and implement strategies to enhance service and increase revenue
Qualifications
- Minimum of three years of FOH management experience in a full-service restaurant
- Strong leadership and team-building skills
- Excellent problem-solving and guest service abilities
- Ability to thrive in a fast-paced, high-pressure environment
- Knowledge of POS systems, scheduling software, and inventory management
Salary : $70,000 - $80,000
