What are the responsibilities and job description for the Operations Manager position at The Chef Agency?
08th December, 2024
Location : Niagara Falls, NY
Salary : $55k-$65k quarterly bonus
Benefits : M / D / V, PTO
Relocation : Yes. Case by case.
High volume cafe is looking for an Operations Manager to join the team!
Qualifications :
3 years in an Restaurant Operations Managerial role with high volume exposure in a casual- themed, full- service restaurant.
Experience with retail and events is preferred.
Responsibilities :
Demonstrate financial comprehension of the cafe's budget and P&L.
Serve as a mentor and coach to develop hourly staff members into brand ambassadors and industry leading customer service stewards.
Manage labor schedules in line with the cafe budget and forecast models.
Partner across all departments in an effort to support the team in consistent execution of all systems and processes to deliver all products and services to the brand standards.
Support senior management in building a highly functional hourly team who share a common vision and values surrounding the overall success of the Cafe.
Foster an environment of customer service in which all team members put the guest first in every situation.
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