Catering Office Assistant

About Us

At Chef’s Garden, we are more than just a catering company—we are event specialists who bring creativity, precision, and passion to every event we touch. While catering is at the heart of what we do, we also support planning and design for some of Northeast Florida’s most exclusive galas, museum events, and high-profile gatherings.

Our work can be seen at venues such as the Cummer Museum of Art & Gardens, MOCA Jacksonville, MOSH, the Symphony Gala, and many more prestigious events. Our growing team is dedicated to delivering exceptional food and unforgettable experiences, making us a trusted name in the industry.

If you thrive in a fast-paced, creative environment and love the excitement of crafting one-of-a-kind events, we’d love to have you join our team!

The Role: Catering Office Assistant

We are looking for a Catering Office Assistant to support our catering and sales team with administrative tasks, client communication, and operational coordination. This role is often the first point of contact for prospective clients and plays a crucial role in ensuring seamless event planning and execution.

This position is Monday–Friday with occasional weekend assistance required based on event needs.

Ideal Candidate

The ideal candidate is someone who enjoys the excitement of every day being a little different. We execute a wide variety of occasions, themes, and event styles, from corporate gatherings to grand galas.

• Thorough and detail-oriented – You ensure no detail is overlooked and are a master at task management.
• Service-minded – You provide genuine customer service, making sure our clients feel valued and appreciated from the first interaction.
• Flexible and adaptable – You thrive in a fast-paced environment where problem-solving is key.
• Proactive and self-motivated – You don’t wait for direction; you take initiative to get things done efficiently.

If you have a passion for hospitality, a knack for organization, and a love for making clients feel special, this role is perfect for you!

Key Responsibilities

• Client Communication & Inquiry Management
• Serve as the first point of contact for incoming phone calls and emails.
• Vet inquiries and direct potential clients to the appropriate Catering Sales Manager.
• Provide general event information and coordinate initial client touchpoints.
• Assist with follow-up communication to ensure clients receive timely responses.
• Assist in scheduling and coordinating tastings, greeting guests upon arrival, and occasionally assisting with tasting service.
• Event Coordination & Administrative Support
• Manage and update Tripleseat tasks, ensuring event details are accurate and up to date.
• Audit Tripleseat weekly to confirm event statuses and correct event designations.
• Schedule and coordinate final client calls to confirm event details, final counts, and timelines.
• Oversee the printing, cutting, and framing of menu and delivery signage, ensuring all printed materials are accurate and well-organized.
• Assist in packaging and organizing delivery orders, ensuring accuracy and efficiency.
• Oversee inventory of office and catering supplies, ensuring the team has necessary materials.
• On-Site Support & Execution
• Welcome guests and ensure a positive experience upon arrival at the facility.
• Occasionally assist in serving tastings or providing additional event support as needed.
• Assist with executing catering order fulfillment, including corporate lunch orders and meal deliveries.
• General Office Support
• Maintain organized records of catering events and client communications.
• Assist in coordinating special projects as assigned by the Operations team.
• Work cross-functionally with sales, operations, and kitchen teams to ensure event success.

Qualifications & Skills

• 2 years of experience in an administrative, catering, or hospitality support role.
• Excellent verbal and written communication skills.
• Highly organized with strong attention to detail.
• Ability to multi-task and problem-solve in a fast-paced environment.
• Comfortable working in Tripleseat or willing to learn catering/event management software.
• Experience in Microsoft Office (Word, Excel), Canva, and Shopify preferred.
• Friendly, professional, and service-oriented demeanor.
• Ability to work Monday–Friday with occasional weekend assistance as needed.

Why Join Us?

• Be part of a creative and dynamic team in a growing company.
• Work in a fast-paced, exciting catering environment.
• Gain valuable experience in event coordination and hospitality.
• Competitive pay and great benefits.

If you are organized, detail-oriented, and passionate about hospitality, we’d love to have you on our team!

Apply Today!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday
• Weekends as needed

Application Question(s):

• Tell us why you think you'd be a good fit for this role.

Ability to Commute:

• Jacksonville, FL 32246 (Required)

Work Location: In person

Salary : $20 - $25