Selling - Office Supervisor

About The Chefs' Warehouse
The Chefs' Warehouse, Inc. (http://www.chefswarehouse.com) combines exceptional quality and brand building with broadline food service distribution for more than 35 years. With Protein, Specialty, Produce, and Broadline offerings, we service the most discerning chefs in a hybrid approach of convenience and superior quality. We introduce more than 2,000 artisan producers of the world’s finest ingredients from over 40 countries to the finest chefs in the world. We passionately consult, sell, and build relationships with more than 35,000 customers through the most experienced network of over 600 consultive sales associates, best-in-breed technology, rapid service, and support levels that solidify our long-standing ties to both established and up-and-coming premium restaurants.

Mission: The mission of The Chefs’ Warehouse is to provide the world’s greatest ingredients to the world’s best chefs.

Our C.H.E.F.S. Values:
Curious & Creative
Hungry For Food & Results
Entrepreneurial
Forward Thinking & Flexible
Supportive (Of Peers & Chefs)

Position Summary: Responsible for the development and performance of all sales activities in assigned district. Staffs and directs a sales team and provides leadership towards the achievement of maximum profitability and growth in line with company vision and values. Establishes plans and strategies to expand the customer base in the territory and contributes to the development of training and educational programs for clients and Sales Associates.

What you’lldo:

• Ability to coach, lead and support the existing inside team.
• Develop Short Term Incentive Programs to keep Inside Team Motivated.
• Partner with HR to develop performance improvement plans up to and including staff upgrades.
• Create an optimal inside sales schedule that best supports customer service.
• Set up staff reception area to provide warm greeting for CW guests.
• The Inside Sales Manager will own and manage the Non-Stocked Item (NSI) Process.
• NSI Process: Sales reps submit a Reorder Request for items that aren’t stocked and the manager goes on to approve it
• Requests must be made by Thursday end of day so Inside Sales Manager can organize requests by region.
• Weekly Monday Meetings will be held with Regional Sales Managers to approve or deny NSI requests.
• Decisions will be based on size of customer, how many items they currently buy, value of requested item, and possible profit gains.
• Once the Inside Sales Manager has list of approvals and denies, they will communicate this information with the sales rep via e-mail.
• Approvals will be sent to the buyer for ordering.
• Inside Sales Manager will then track the purchasing flow and notify the rep when product lands.
• Sales must ship all NSI’s the next day.

About you:

• 5-7 years of experience in Food Service sales management.
• Local resident to the defined geographic area is preferred.
• Food Service Experience is a must.
• Experience with Microsoft Excel.
• Extensive experience in all aspects of Relationship Management.
• Strong understanding of Food Service customers and market dynamics and requirements.
• Willingness to travel and work in a team of Food Service professionals.
• Proven leadership and ability to drive a Food Service sales team.

Resumen del Puesto:
Responsable del desarrollo y rendimiento de todas las actividades de ventas en el distrito asignado. Dirige y lidera un equipo de ventas, proporcionando liderazgo hacia el logro de la máxima rentabilidad y crecimiento alineado con la visin y los valores de la empresa. Establece planes y estrategias para expandir la base de clientes en el territorio y contribuye al desarrollo de programas de capacitacin y educativos para clientes y asociados de ventas.

Lo que harás:

• Capacidad para entrenar, liderar y apoyar al equipo interno existente.
• Desarrollar Programas de Incentivos a Corto Plazo para mantener al equipo de ventas interno motivado.
• Colaborar con el Departamento de Recursos Humanos para desarrollar planes de mejora del desempeño, incluidos los ascensos de personal.
• Crear un horario ptimo para el equipo de ventas interno que apoye el mejor servicio al cliente.
• Organizar el área de recepcin del personal para ofrecer una cálida bienvenida a los invitados.
• El Gerente de Ventas Internas será responsable de gestionar el Proceso de Artículos No Almacenados (NSI).

Proceso NSI:
Los representantes de ventas envían una Solicitud de Reorden para artículos no almacenados y el gerente debe aprobarla.
Las solicitudes deben realizarse antes del final del día jueves para que el Gerente de Ventas Internas pueda organizar las solicitudes por regin.
Se realizarán reuniones semanales los lunes con los Gerentes Regionales de Ventas para aprobar o rechazar las solicitudes de NSI.
Las decisiones se tomarán en funcin del tamaño del cliente, cuántos artículos compran actualmente, el valor del artículo solicitado y las posibles ganancias de beneficio.
Una vez que el Gerente de Ventas Internas tenga la lista de aprobaciones y rechazos, comunicará esta informacin al representante de ventas por correo electrnico.
Las aprobaciones se enviarán al comprador para que realice el pedido.
El Gerente de Ventas Internas seguirá el flujo de compras y notificará al representante cuando el producto haya llegado.
Las ventas deben enviar todos los artículos NSI al día siguiente.

Acerca de ti:

• De 5 a 7 años de experiencia en gestin de ventas en el sector de servicios de alimentos.
• Se prefiere ser residente local de la zona geográfica definida.
• Experiencia en el sector de servicios de alimentos es imprescindible.
• Experiencia con Microsoft Excel.
• Amplia experiencia en todos los aspectos de la Gestin de Relaciones.
• Fuerte comprensin de los clientes y las dinámicas y requisitos del mercado de servicios de alimentos.
• Disposicin para viajar y trabajar en equipo con profesionales del sector de servicios de alimentos.
• Demostrada capacidad de liderazgo y habilidad para dirigir un equipo de ventas en el sector de servicios de alimentos.

The above job description is not an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties as assigned by their supervisor.

Perks & Benefits:

• Paid Vacations, Paid Holidays
• Health, Dental and Medical Benefits
• Weekly pay
• Life Insurance
• 5% above cost for our high-quality food products
• Employee discounts for travel and events
• 401k
• Employee Stock Purchase Plan

The Chefs' Warehouse is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, pregnancy, gender identity or any other characteristic protected by applicable federal, state, or local laws. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment. We are dedicated to building an inclusive and diverse workforce.