What are the responsibilities and job description for the Dinning Room Manager position at The Chesapeake - LifeSpire?
Join us at The Chesapeake where we impact lives and build careers!
Can you see yourself working on a beautiful “cruise ship on land - a luxury retirement community”?
At The Chesapeake in Newport News, Virginia, residents receive gracious hospitality and exquisite service from a caring and committed team who know they make a difference in the work they perform. Our mission is to empower individuals with choices in purposeful living built on values of faith, servant leadership, stewardship, integrity, peace of mind, innovation, and joy.
If you are looking to make a difference, we’d love to talk to you!
Benefits:
- Medical, Vision, and Dental Insurance
- Tuition and Educational Reimbursement
- Flexible scheduling & generous PTO plan
- Supportive environment to grow your career
- 4.5% dollar for dollar match on our 403B
- First dollar generous contributions to HSA accounts plus a match!
- Amazing residents, team members, and leaders!
Qualifications:
- High school graduate/GED
- 3 years of formal dining room and managerial experience
- Excellent interpersonal skills, including customer service, patience, empathy, and compassion
- Effective communication skills
- Must posses the ability to deal tactfully with residents, family members, visitors, and the public
- Must be familiar with HACCP protocols
- Must posses the ability to seek out new methods and principles and be willing to incorporate them into existing practices as approved by Director
- Must possess knowledge of federal, state, and local policies, procedures, and guidelines regarding food service practices in healthcare institutions
- Be able to work flexible schedule, including nights, weekends and holidays
- Must be able to greet and interact with residents and ensure all patrons have an enjoyable and satisfying experience in the dining room
Essential Duties
- Update all resident dining information systems, reservations, menus and server checks, as needed
- Manage and maintain a POS system.
- Monitor dining employee attendance and conduct performance evaluations
- Prepares schedules and processes payroll
- Ensure automated departmental systems are functional
- Notification to Director of Dining and Hospitality Services of inventory requirements in a timely fashion
- Ensure staff completes all mandatory in-services and trains staff in proper procedures
- Adherence to all safety policies & procedures of The Chesapeake and regulatory authorities
- Maintenance of confidentiality of all pertinent resident information to assure resident’s rights and employee confidentiality are protected
- Assure that all Dining Services protocols and procedures are followed in accordance with established policy
- Ensure menus and server checks are printed daily and without errors
- Responsible for developing in-service training programs for all dining room staff
- Performance of other duties as deemed necessary and appropriate, or as may be directed
- Comfortability with Microsoft Office including Word, Power point, and Excel
We strongly believe in our mission of empowering individuals with choices in purposeful living. Together we can make a difference for residents and their families. We look forward to welcoming YOU to our winning team!
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
