What are the responsibilities and job description for the MST Assistant Manager position at the Chickasaw Nation?
MST Assistant Manager - 17618
Ada, OK | Full Time
Posted yesterday | | Apply before May 10, 2025
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Description
We are currently looking for a Full Time MST Assistant Manager to join our MST Group D team located at the Chickasaw Nation Medical Center.
Summary:
Supervises the daily operations of the Registration Department, which includes both long- and short-range planning of future resource requirements and ensures adequate coverage is provided in all areas.
Responsibilities:
- Oversees and manages assigned area
- Maintains files, logs, and records
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Prepares weekly reports
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- Ensures all audits, reports and other operational communications are accurate and timely
- Completes a variety of standard and ad hoc reports as required
- Assists staff with accomplishing goals
- Ensures staff stays in assigned areas
- Investigates and resolves discrepancies
- Resolves minor employee concerns
- Communicates area performance and operational information to line of support
- Approves/denies time off requests
- Oversees job functions, development and job performance, including but not limited to, annual evaluations, employee development and performance management
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Facilitates and conducts scheduled meetings as needed
- Monitor pre-registration staffs productivity and enter numbers to the I:Drive on a weekly basis
- Participate in the ED supervisor on call rotation
- Arrange and assure clinics are covered at all times
- Make rounds in each clinic daily
- Performs all other duties as assigned
Competencies:
Essential:
- Able to follow instructions, both written and oral
- Ensures compliance
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Ability to multitask
- Works well within a team
- Ability to train individuals or small groups on specific tasks or procedures and engage with different learning styles
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Keeps written records
Skills:
Essential:
- Basic Computer skills
- Must be able to operate a computer and/or other equipment related to specific role (i.e. automated currency counters, calculator, projector, binding machine, other related office equipment)
Experience:
Essential:
- 3 years directly related experience
Education:
Essential:
- High School, GED or Equivalent
Nonessential:
- Bachelors Degree in directly related field
Credentials:
Essential:
- Pass general background check
Working Conditions:
Essential:
- Works in an office setting
- Sitting up to 100% of shift
- Standing up to 25% of shift
- Walking up to 25% of shift
- Sometimes lift and or carry up to 15 lbs
- May be on-call
- May be required to work after hours or on weekends as needed
- Pass pre-employment drug test
