What are the responsibilities and job description for the Primary Care Clinic Triage RN position at the Chickasaw Nation?
Primary Care Clinic Triage RN - 16420
Purcell, OK | Health | Full Time
Posted today | | Apply before February 15, 2025
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Description
We are currently looking for a Full Time Primary Care Clinic Triage RN to join our Purcell Clinic Team team located at the Purcell Health Clinic.
Summary:
Triages patient walk-ins and phone calls in an independent and interdependent role in collaboration with a licensed provider and directs them appropriately.
Responsibilities:
- Assures patient safety and improves quality of care by using sound professional clinical judgment and the nursing process to assess patients both in person and over the phone
- Recognizes and anticipates common changes in the physical, biopsychosocial and health needs of all ages of patients
- Assessment of patients experiencing urgent, emergent, or non-emergent conditions
- Assesses physical needs of all ages of patients
- Assesses bio-psychosocial needs of all ages of patients
- Assesses health education needs of all ages of patients
- Provides and advocates age and culturally appropriate, holistic patient care based upon facility mission statements and as outlined in policies and procedures
- Develops and maintains care planning for patients and reviews the care plan for assigned patients
- Advocates and participates in patient and patient family education i.e., diagnosis, medications and discharge instructions
- Coordinates services a patient receives to include, but is not limited to, shared care planning, medication reconciliation, patient support and health education, and screening and tracking outcomes
- Calculates and safely administers all prescribed medications according to nursing standards and facility policy and protocols
- Assists with orientation, special activities and training on specific procedures, tasks or equipment
- Participates in meetings to ensure effective communication with staff, peers, supervisors and management
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Performs all other duties as assigned
Competencies:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Possess basic knowledge of medical terminology
- Learn and apply HIPAA, Privacy Act, Federal Advisory Committee Act (FACA), Federal Tort Claims Act (FTCA), Freedom of Information Act, Compliance Standards, Joint Commission Accreditation, and other various regulations
- Ability to proofread for spelling, grammar, and formatting errors and make appropriate modifications
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Communicates clinical information to patient in emergent or urgent settings
- Maintains clear and complete employee health records
Skills:
Essential:
- Basic Computer skills
- Medication administration
- Intermediate skill using Microsoft Office products
Experience:
Essential:
- 2 years directly related experience
Education:
Essential:
- Bachelors of Nursing
Essential:
- Bachelor’s degree from an accredited school of nursing, or written plan to obtain within 4 years of hire
Credentials:
Essential:
- Pass general background check
- Basic Life Support (BLS)
- Unrestricted Oklahoma Registered Nurse License
- Must pass internal Medication Test
Essential:
- Multi-state licensure is required within 90 days of employment
Working Conditions:
Essential:
- Works in a hospital or clinic environment
- Potential exposure to biohazards
- Potential exposure to contagious diseases
- Communications phone, computer
- May be required to assist individuals with unmanaged emotions
- Pass pre-employment drug test
- Frequently bend, kneel, stoop, push, reach
- Standing up to 100% of shift
- Walking up to 100% of shift
- Infrequent travel
