What are the responsibilities and job description for the Program Manager position at the Chickasaw Nation?
Program Manager - 17928
Ardmore, OK | Full Time
Posted 0 weeks ago | | Apply before April 19, 2025
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Description
We are currently looking for a Full Time Program Manager to join our Medical Family Therapy Team B team located at the Ardmore Health Clinic working Monday to Friday from 8 a.m. to 5 p.m.
Summary:
Oversees therapy services by seeking continuous improvement of clinical services and collaborating with providers and leadership to comprehensively care for patients.
Responsibilities:
- Provides family, couple, individual and group therapies as needed
- Implements empirically validated measurements into therapeutic practice to assess for client progress in therapy and to measure overall therapeutic effectiveness with clients
- Collaborates with other professionals to ensure for appropriate care of clients
- Assists in ongoing initiatives to build and maintain referrals for services
- Provides licensing supervision for license candidates and supervisees
- Conducts diagnostic screenings and assessments
- Serves as a resource to other medical professionals in the Chickasaw Nation regarding mental health topics
- Ensures all audits, reports and other operational communications are accurate and timely
- Completes a variety of standard and ad hoc reports as required
- Assists staff with accomplishing goals
- Ensures staff stays in assigned areas
- Investigates and resolves discrepancies
- Resolves minor employee concerns
- Communicates area performance and operational information to line of support
- Approves/denies time off requests
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains files, logs, and records
- Maintains confidentiality, security, and integrity of data and information
- Ensures employees and resources complete assigned training and development
- Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Mentors, coaches, develops and assists in training in assigned area
- Assigns, reviews, monitors and ensures performance of assigned staff for area of responsibility
- Participates in candidate selection process
- Assigns tasks and responsibilities of assigned staff
- Reviews and documents work effectiveness of assigned staff
- Coaches and corrects assigned staff through performance deficiencies
- Observes and documents work behaviors of assigned staff
- Ensures cooperative and respectful work relationship of assigned staff including interpersonal training and resolving internal issues
- Ensures compliance with all laws, rules, regulations, policies, procedures and guidelines for assigned work area
- Performs all other duties as assigned
Competencies:
Essential:
- Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Knowledge of relevant privacy regulations such as The Privacy Act, Freedom of Information Act and Health Insurance Portability and Accountability Act (HIPAA)
- Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
- Knowledge and understanding of First American populations
- Must be proficient in the use of electronic health record keeping systems
- Knowledge and understanding of trauma informed care
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
- Must be familiar with the Microsoft Office Suite of products
Experience:
Essential:
- 2 years directly related experience
Education:
Essential:
- Masters Degree in directly related field
Essential:
- Must have a master's degree in a mental health related discipline
Credentials:
Essential:
- Pass general background check
- Standard Driver's License
- Please see the below comments
- CN Core Leadership Level 1
Nonessential:
- Licensed Alcohol and Drug Counselor
- Licensed Behavioral Practitioner
- Licensed Clinical Social Worker
- Licensed Marriage and Family Therapist
- Licensed Master Social Worker
- Licensed Professional Counselor
Essential:
- Must be a currently licensed therapist in Oklahoma in one of the following LMFT, LCSW, LPC, LADC-MH, LBP, or Psychologist Must possess a current designation as an approved clinical supervisor from the applicable State of Oklahoma licensing board
- Requires completion of level one Core Leadership Training within 12 months of the hire or promotion date
Working Conditions:
Essential:
- Mental health treatment facility
- Sometimes lift and or carry up to 25 lbs
- May be on-call
- May be required to work after hours or on weekends as needed
- Travel is primarily within Chickasaw Nation boundaries
- May be required to assist individuals who are under the influence
- Pass pre-employment drug test
