What are the responsibilities and job description for the Recovery Specialist II position at the Chickasaw Nation?
Recovery Specialist II - 15587
Ada, OK | Mental Health | Full Time
Posted 2 days ago | | Apply before January 12, 2025
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Description
We are currently looking for a Full Time Recovery Specialist II to join our Violence Prevention Residential Recovery Specialist Group A team located at the Nittak Himitta Womens and Childrens Recovery Center working 6 a.m. to 2 p.m.
Summary:
Serves in a supportive trauma-informed capacity and provide guidance and services to residents within the Residential Services Division recovery centers (men, women children, adolescent, etc.) during assigned hours.
Responsibilities:
- Reports any unusual behavior, conflicts, or physical and mental health concerns to line of support
- Seeks support from leadership when experiencing personal challenges impacting work performance
- Answers the phone, transfers calls, takes messages and screens calls per guidelines for areas served
- Monitors and maintains proper documentation of medications being taken by the consumers
- Ensures key elements of facility and resident security and safety during assigned shifts
- Keeps all program keys in your possession at all times
- Performs periodic checks throughout the premises
- Keeps all rooms not being used locked
- Provide crisis intervention and referral information for incoming phone calls
- Prepares daily reports
- Notifies supervisor for any inventory issues or necessary maintenance and repairs
- Transports Chickasaw citizens and other First Americans to and from appointments, meetings, and activities as needed
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Performs all other duties as assigned
Competencies:
Essential:
- Ability to work effectively in a stressful environment or situation
- Ability to recognize, interpret, and regulate your own emotions, and understand those of other people
- Ability to use a trauma-informed approach with individuals, which promotes environments of healing and recovery
- Demonstrates and prioritizes personal well-being and utilize available resources as needed to support others effectively
- Ability to practice appropriate boundaries including no social media contacts with present or former individuals served
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Maintains strict confidentiality in all matters
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Must have empathetic understanding of common social problems (i.e., addictions, mental health problems, domestic violence, sexual assault, etc.)
- Understanding of problems within a family oriented framework
- Knowledge and understanding of First American populations
- Ability to remain calm under stress
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Writes effective communications with team, departments, guests and management
Skills:
Essential:
- Electronic health record software as appropriate
- Demonstrates strong self-management skills, including maintaining a healthy work life balance to ensure quality customer service
Experience:
Essential:
- No prior experience required.
Education:
Essential:
- High School, GED or Equivalent
Credentials:
Essential:
- Must be 21 years of age or older
- Standard Driver's License
- Pass general background check
Working Conditions:
Essential:
- Mental health treatment facility
- Mix of office/non-office settings
- Communications phone, computer
- Communications written, verbal
- May be required to de-escalate argumentative, hostile or similar situations
- Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
- Interacts with young children
- May be required to assist individuals who are under the influence
- Sometimes bend, kneel, stoop, push, reach
- Use computer up to 25% of shift
- Sometimes lift and or carry up to 50 lbs
- Sitting up to 50% of shift
- Standing up to 50% of shift
- Walking up to 50% of shift
- May work holidays
- May work rotating shifts
- Must not have charges or arrests for substance abuse related offenses within the past two years
- Pass pre-employment drug test
- If applicable, must have at least one year of sobriety
- May be required to assist individuals with unmanaged emotions
