What are the responsibilities and job description for the Referred Care Coordinator LPN position at the Chickasaw Nation?
Referred Care Coordinator LPN - 16537
Ada, OK | Health | Full Time
Posted today | | Apply before February 28, 2025
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Description
We are currently looking for a Full Time Referred Care Coordinator LPN to join our RN Patient Care Team team located at the Chickasaw Nation Medical Center Monday-Friday.
Summary:
Ensures patient access to contract care by managing, planning, integrating coordinating, and controlling the functions of case management.
Responsibilities:
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Maintains confidentiality, security, and integrity of data and information in accordance with HIPAA regulations
- Administers CPR as needed according to Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS), Pediatric Advance Life Support (PALS) and NIHSS Credentialing
- Calculates and safely administers all prescribed medications according to nursing standards and facility policy and protocols
- Provides patients and outside providers information related to Medisaw guidelines, policies and procedures
- Advocates and participates in patient and patient family education i.e., diagnosis, medications and discharge instructions
- Protects the patient’s rights, dignity, and privacy
- Assessment of patients experiencing urgent, emergent, or non-emergent conditions
- Assesses physical needs of all ages of patients
- Assesses bio-psychosocial needs of all ages of patients
- Assesses health education needs of all ages of patients
- Provides and advocates age and culturally appropriate, holistic patient care based upon facility mission statements and as outlined in policies and procedures
- Implements interventions appropriate to the age-specific needs of the patient
- Follows direction of the registered nurse in day to day operations
- Assists patients in scheduling appointments
- Facilitates communication between the patient and the medical staff
- Facilitates consults, referrals, and form completion as requested and approved by the medical staff
- Facilitates the check-in and check-out process with the patient
- Performs all other duties as assigned
Competencies:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Learn and apply HIPAA, Privacy Act, Federal Advisory Committee Act (FACA), Federal Tort Claims Act (FTCA), Freedom of Information Act, Compliance Standards, Joint Commission Accreditation, and other various regulations
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
- Communicates clinical information to patient in emergent or urgent settings
- Maintains clear and complete employee health records
Skills:
Essential:
- Medication administration
Experience:
Nonessential:
- 3 years directly related experience
Education:
Essential:
- High School, GED or Equivalent
- Diploma of Nursing
Credentials:
Essential:
- Basic Life Support (BLS)
- Licensed Practical Nurse
- Must pass internal Medication Test
Working Conditions:
Essential:
- Fast-paced
- Works in a hospital or clinic environment
- Potential exposure to biohazards
- Potential exposure to contagious diseases
- Communications phone, computer
- Communications written, verbal
- May be required to assist individuals with unmanaged emotions
- Interruptions
- Interacts with clinical, support, technical, professional or management staff in a variety of settings and situations
- Pass pre-employment drug test
- Frequently bend, kneel, stoop, push, reach
- Use computer up to 25% of shift
- Frequently assist with lifting patients
- Sometimes lift and or carry up to 50 lbs
- Standing up to 100% of shift
- Walking up to 100% of shift
- Infrequent travel
