What are the responsibilities and job description for the Registration Manager CNMC Clinics ED position at the Chickasaw Nation?
Registration Manager CNMC Clinics ED - 16402
Ada, OK | Health | Full Time
Posted yesterday | | Apply before February 17, 2025
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Description
We are currently looking for a Full Time Registration Manager CNMC Clinics ED to join our CNMC Clinics ED Registration Team team located at the Chickasaw Nation Medical Center.
Summary:
Manages the Registration Department and ensures daily operations are performed both efficiently and effectively while also assuring adequate coverage is provided.
Responsibilities:
- Oversees and manages assigned area
- Balances immediate and long-term priorities: Seeks to meet critical objectives while considering the impact of those decisions and activities on the ability to achieve long-term goals
- Participates in job candidate interviewing and selection process
- May assist manager with one or more managerial responsibilities
- Prepares and tracks budgets
- Staff planning
- Develops, implements, monitors location-specific procedures
- Oversees job functions, development and job performance, including but not limited to, annual evaluations, employee development and performance management
- Conducts hire, separation, and performance reviews of subordinates
- Engages in disciplinary processes when needed
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Maintains knowledge of and enforce all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Participates in performance improvement activities to measure, assess and improve the quality of assigned work area
- Participates in the development and implentation of goals, objectives, policies and priorities
- Maintain professional and technical knowledge by attending educational workshops, reviewing professional publications, and/or attending specific qualification schools, etc.
- Prepares monthly reports
- Performs all other duties as assigned
Competencies:
Essential:
- Able to follow instructions, both written and oral
- Able to adhere to all scheduling and attendance requirements
- Honesty, truthfulness, reliability, accountability
- Able to read, understand, apply, and retain knowledge of Chickasaw Nation, departmental, divisional and all other rules, regulations, policies, procedures and guidelines
- Able to verbally communicate in a professional and positive manner with other team members, departments, guests and management
Skills:
Essential:
- Basic Computer skills
- Must be familiar with the Microsoft Office Suite of products
Experience:
Nonessential:
- 5 years directly related experience with supervisory
Education:
Nonessential:
- Bachelors Degree in directly related field
Credentials:
Essential:
- Standard Driver's License
- Pass general background check
- CN Core Leadership Level 2
Essential:
- Completion of level two Core Leadership Training within 18 months of the hire or promotion date
Working Conditions:
Essential:
- Works in a hospital or clinic environment
- Works in an office setting
- Sitting up to 100% of shift
- Walking up to 50% of shift
- Constantly bend, kneel, stoop, push, reach
- Sometimes lift and or carry up to 25 lbs
- May be required to assist individuals with unmanaged emotions
- Pass pre-employment drug test
