What are the responsibilities and job description for the Soft Count Clerk position at The Chickasaw Nation?
We are currently looking for a Part Time 38 Soft Count Clerk to join our team located at the Lakecrest Hotel and Casino
Summary : Responsibilities :
- Provides first class customer service - courteous and helpful to all internal and external customer types
- Answers questions in a courteous and professional manner
- Partners with internal and external services as needed to ensure appropriate referral is made
- Greets and engages with a smile
- Determines needs, seeks positive experience and outcomes
- Completes all training and development requirements and participates in continuing education opportunities
- Works in a collaborative and supportive manner to support the productivity and safety of the work area, team members and customers of all types
- Maintains general upkeep of work area and maintains a safe environment
- Maintains and promotes professionalism
- Punctual and consistent in meeting start time, work schedule, attendance and other assigned work time metrics
- Adheres to Chickasaw Nation dress code standards
- Maintains knowledge of and follows all laws, rules, regulations, policies and SOPs for assigned area, e.g. MICS, TICS, hospital standards, health codes, food sanitation, accounting principles, etc.
- Destroys used playing cards by using a machine to punch a hole in them
- Counts money collected for recording to ensure amounts are documented
- Counts paper and / or coin revenue
- Correctly transacts monetary exchanges
- Balances all accounts at the end of the shift in partnership with supervisor or manager
- Opens bill acceptors in the secured Soft Count room from electronic games and places the currency and ticket in ticket outs into the currency counter
- Completes appropriate documentation through appropriate computer system to be sent to accounting and delivers monies to vault area
- Takes currency and ticket in ticket out received from the kiosks and runs through the currency counter to separate the bill by denomination and send first count totals to Accounting
- Removes canisters from Blackjack, Poker and Electronic Game bill acceptors and places them on a secured cart to transport them to the secured Soft Count room for initial count and verification
- Performs all other duties as assigned
Competencies : Essential :
Skills : Essential :
Experience : Essential :
Education : Essential :
Credentials : Essential :
Working Conditions : Essential :
