Clinical Supervisor

Clinical Supervisor

The Clinical Supervisor is responsible for providing direct supervision to clinical staff within the division’s Article 31 licensed outpatient mental health or Part 822 licensed OASAS clinic programs. The Clinical Supervisor ensures clinical and administrative practices of individual clinicians meets agency expectations.  

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Essential Functions: 

Provide clinical supervision to assigned clinicians ensuring client care is consistent with standards of best practice and meets principles of social work/counseling practice. 

Provide training to clinicians and interns in the Behavior Health Division on policies, procedures, and application of clinical best practices.     

Maintains clinical supervision logs to ensure appropriate clinical supervision is provided; conducts chart reviews to assess clinician practice and track and trend patterns of non-compliance with best practice standards; discuss findings and provide training to address identified clinical practice challenges. 

Provide consultation and support to staff, offer case conferences, as needed including being available for staff to debrief about difficult client situations. 

Cooperate and assist with incident management requirements, UR/UM and other quality assurance and CQI expectations.    

Assist Program Director and Assistant Program Director to meet program goals and objectives.  

Maintains open and active caseload (number of clients determined with supervisor) and meets productivity and practice expectations. Provides “Open Access” coverage, as assigned. 

Supervise and participate in student intern program, as applicable.  

Perform other related duties as assigned.  

Supervisory Responsibilities: 

Manages the overall direction, coordination, and evaluation of the Program/Department. Carries out supervisory responsibilities in accordance with the agency policies and applicable laws. Responsibilities include interviewing, hiring, planning, assigning, directing work, rewarding, disciplining employees, performance reviews, and addressing complaints and resolving problems. 

Minimum Qualifications:  

Licensed Clinical Social Worker. 

5 years of social work experience. 

Strong management and leadership skills. 

Excellent communication skills. 

Aptitude for training staff. 

Bilingual in one or more of the following: Spanish, Mandarin, Cantonese, Bengali and others, may be required depending on client needs. 

Preferred Qualifications: 

Experience with audit, quality assurance and quality improvement activities. 

Proficiency in Welligent, Microsoft Office. 

Job Behavioral Expectations:

Maintain regular consistent and professional attendance, punctuality, personal appearance, and adherence to relevant health & safety procedures. 

Safe and successful performance, including meeting productivity standards. 

Maintain an understanding of the principles, methods and processes needed to perform the job. Attends staff meetings, seminars and in-service training as assigned. 

Demonstrates the ability to complete work in an acceptable manner by the time and/or date established with accuracy, neatness and thoroughness and minimal amount of errors. 

Maintain established departmental policies and procedures including maintain strict confidentiality and adherence to all HIPAA guidelines at all times. 

Physical demands and work environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.   

Physical demands: While performing the duties of this job, the employee is occasionally required to walk, sit for long period of time; use hands to finger, handle, or feel objects, tools, or control; reach with hands and arms; balance; stoop; talk or hear. Employee must occasionally lift and/or move up to 20 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.   

Work environment:

Work is performed in an office environment with normal heating and cooling. 

Work may be provided in the evenings. 

Travel to program sites.