QPC Visitation/Coaching Staff | |
POSITION SUMMARY: Reporting to the QPC Program Manager, as part of the QPC team, the Visitation/Coaching staff assigned to Quality Parenting Center (QPC) will be responsible for supervising visits between biological parents/caregivers and their children. The supervised visits will be done in accordance with the QPC model endorsed by the DCF. Staff will be responsible for the pre/post meeting, the real-time coaching of parents, and all necessary documentation. The QPC is a community based service, using a parent empowerment model, serving DCF involved families who have had their children removed and placed in foster or relative/kinship care. The QPC is a supervised visitation model. The position requires considerable knowledge of child welfare/CPS practices, dynamics, legal issues, and support systems. Visitation/Coaching Staff will participate in all trainings provided by DCF for the QPC model. |
Position Status: Non-Exempt |
TECHNOLOGIES: Microsoft Office Suite, CareLogic, OnShift, Paycom |
Accountable and responsible for the following results: - Visiting coaches will be responsible for the facilitation of all child/parent visits post DCF removal.
- Responsible for pre and post meeting requirements such as reaching agreements, and ensuring the child’s needs are met during all visits.
- Responsible for preparing parents for their child’s reactions to visits and preparing them for appropriate interactions.
- Will coach parents in real time during visits, acknowledging parents strengthens in responding to their children, and will coach to improve skills.
- Helps parents deal with their feelings post and pre visits.
- Responsible for developing visitation plans for each visit in conjunction with DCF.
- Documents visits using the prescribed narrative format.
- Develops visit goals with parents, caregivers and DCF.
- Facilitates the discharge meeting/visit once a permanency goal is achieved.
- Successfully completes CPI (Crisis Prevention Institute) training and performs physical restraints with individuals as a last resort when needed.
- Maintains all required agency mandatory trainings.
- Participates in staff and departmental meetings, in-service training programs, and attends meetings as required, workshops, and conferences. Effectively utilizes supervision
- Maintains appropriate personal boundaries with young people and families served at The Children's Center of Hamden. Adheres to The Children’s Center of Hamden’s Boundary Code of Ethics.
- Performs any other related work assigned.
- Is aware of the Policy and Procedure Manuals and can access information as needed.
- Demonstrates effort to promote the agency Inclusion Policy by:
- Identifying inequities and bias, and appropriately raising concerns.
- Interacting with others respectfully.
- Respecting the experiences of individuals who do not share your race, gender, religion, sexual orientation, or any other relevant quality.
- Maintains care, welfare, safety and security of the children by reporting conditions which are or could be considered safety hazards.
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MINIMUM QUALIFICATIONS | Associates Degree required, Bachelors preferred |
LICENSURE / CERTIFICATIONS | Possess a valid CT driver’s license with a clean driving record. CPR/1st Aid Certification will be required. |
PHYSICAL REQUIREMENTS / WORK ENVIRONMENT | While performing the duties of this job, the employee is regularly required to perform the following essential job functions: Light lifting (<20 lbs.) Standing Sitting Seeing Moderate lifting (20 – 50 lbs.) Reaching Walking Hearing Heavy lifting (>50 lbs) Bending Climbing Talking Driving Repetitive Motion Push/Pulling Other, specify: The work environment is primarily representative of those an employee encounters while performing the essential functions of the job. potential exposure to waste and bodily fluids potential allergenic and/or irritant conditions |
CORE COMPETENCIES Behaviors and skills employees are expected to demonstrate to carry out the mission and goals. | - Values/Ethics: Ability to act with integrity and respect in personal and organizational practices, treating all people equitably including respecting professional, ethical and people values.
- Communication: Ability to write and speak clearly and succinctly in a variety of communication settings; can get messages across that have the desired effect.
- Conflict Resolution: Facilitating the prevention and/or resolution of conflict while preserving working relationships while maintaining composure.
- Organization: Ability to manage multiple projects; determine project urgency, uses goals to guide actions; organizes and schedules task effectively.
- Team work: Readily sharing information, knowledge and personal strengths. Seek to understand and build on differing perspectives of others to enhance team efficiency and quality outcomes.
- Computer: Ability to use computers and other forms of technology. Ability to learn required office software products.
- Decision Making/Decisiveness: Making and taking responsibility for, and demonstrating commitment to appropriate decisions in a timely manner. Ensuring that decisions are made based on policies, rules and organizational directives and solving the emerging problems.
- Leadership: Creating a working environment that promotes and encourages team members' participation to attain common and individual objectives. Leading by example.
- Project Management: The discipline of planning, organizing, and managing resources to bring about the successful completion of a specific project.
- Strategic Thinking: Innovating through analysis of issues and trends and how these link to responsibilities, capabilities and potential of the organization.
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To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. |
