Volunteer Coordinator- Oklahoma Children's Hospital

Position Title: Volunteer Coordinator- Oklahoma Children's Hospital Department: Pediatric Volunteer Job Description: General Description: Under minimal supervision, implements and coordinates programming that volunteers provide to enhance support to patients and families. Essential Responsibilities: Responsibilities listed in this section are core to the position. Inability to perform these responsibilities with or without an accommodation may result in disqualification from the position. In collaboration with department leadership and volunteer services, determines, implements and evaluates programs provided by volunteers for patients and families. This programming will utilize service of volunteers and the community to enhance patient experiences. Initiates and builds community relationships to enhance and expand patient and family programming. Performs consistent stewardship and communication duties with donors and coordinates community fundraising and development events. Supports volunteers by providing direct assistance in training, orientation, shadowing, and behavior modeling opportunities, as needed. Evaluates, expands and/or enhances the roles of volunteers to best meet patient and family needs and ensures volunteer training is adequate to support those roles. Works closely with volunteers in running programming in order to maintain knowledge of daily needs of patients and families. Evaluates outcomes of programming to meet the needs of patients and families, to ensure quality and to meet best practices. General Responsibilities: Performs other duties as assigned Minimum Qualifications: Education: High School or GED required. Associates or higher degree preferred. Experience: One (1) year experience in coordinating programming for patients and families, preferably in a hospital or similar setting OR an equivalent combination of education and experience. License(s)/Certification(s)/Registration(s) Required: N/A Knowledge, Skills and Abilities: Must have knowledge of the principles, techniques, materials, and equipment used to facilitate activities with individuals and groups. Must have effective communication skills both written and verbal. Ability to work with an interdisciplinary team. Must have skills sufficient for supervising volunteers and students. Must have good interpersonal skills to develop effective working relationships and deal with difficult patient and health care dynamics. Knowledge of performance improvement tools and how to monitor an ongoing process. Skills in planning programs and analyzing the problems that arise. Skills in fundraising and development. Knowledge of best practices for not-for-profit programs. Computer skills and a general knowledge of office procedures are also needed. Ability to stand and walk for extended hours. Current OU Health Employees - Please click HERE to login. OU Health is an equal opportunity employer. We offer a comprehensive benefits package, including PTO, 401(k), medical and dental plans, and many more. We know that a total benefits and compensation package, designed to meet your specific needs both inside and outside of the work environment, create peace of mind for you and your family. OU Health is the state’s only comprehensive academic health system of hospitals, clinics and centers of excellence. With 11,000 employees and more than 1,300 physicians and advanced practice providers, OU Health is home to Oklahoma’s largest doctor network with a complete range of specialty care. OU Health serves Oklahoma and the region with the state’s only freestanding children’s hospital, the only National Cancer Institute-Designated OU Health Stephenson Cancer Center, Oklahoma’s flagship hospital, which serves as the state’s only Level 1 trauma center and Edmond Medical Center in the heart of the Edmond Community. Becker’s Hospital Review named University of Oklahoma Medical Center one of the 100 Great Hospitals in America for 2020. OU Health’s oncology program at OU Health Stephenson Cancer Center was named Oklahoma’s top facility for cancer care by U.S. News & World Report in its 2020-21 rankings. OU Health also was ranked by U.S. News & World Report as high performing in these specialties: Colon Surgery, COPD and Congestive Heart Failure. OU Health’s mission is to lead healthcare in patient care, education and research. Experts in prevention, treatment and cures, our team works to improve lives through innovation in medical care, education and research, while investing in the people, technologies and facilities that will enable us to achieve our goals. We are seeking individuals who have a passion and talent for caring for others. By joining our team, you will provide quality health care to our community through the work you do every day. We provide clinical and non-clinical opportunities to further your career and we invite you to explore our available positions. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, gender, national origin, age, disability, sexual orientation, gender identity, genetic information or protected veteran status in accordance with applicable federal laws. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training. Reasonable accommodations are made to the known physical and mental limitations of qualified individuals with disabilities.