What are the responsibilities and job description for the Command Center Operator - Night Shift position at The Childrens Center Inc?
Job Purpose
The Command Center Operator is responsible for the surveillance of all security cameras located in the facility and surrounding grounds; monitoring all access control systems and the dispatching of response personnel. Acts as liaison between the Security Department and staff, visitors, and vendors. Ensures all regulations and policies are adhered to. Assists Director with administrative duties as needed.
Essential Duties & Responsibilities
Duty
Percent of Time
Monitor all surveillance, access control, and radio equipment contained within the facility. Answer emergency, non-emergency, and administrative phone lines and provide an appropriate response as required by the nature of the call.
40%
Respond to emergencies, handle call-outs, by prioritizing situations and investigate/dispatch on all safety and security-related incidents. Follow-up all incidents with written reports and recommendations.
20%
Complete daily duties such as audits, activity reports, inventory, and key-controls. Assists in investigations, prepares incident reports and other documents pertaining to security activities of the Hospital. Meets with the Security Director to review policies and procedures.
20%
Operate standard office equipment and personal computer(s) using Outlook, MS Windows, Excel, MS Word and PowerPoint, CCTV/Video Management, photo and ID software, telephones, two-way radios, and other Security Systems as required.
15%
Other duties as assigned
5%
Qualifications
Education:
High School Diploma/GED
Experience:
21 years of age required, 2 years in security, law enforcement, military, dispatch related career field preferred.
License/Certification/Credential:
Licensed and insured to operate a motor vehicle in Oklahoma.
Work Schedule
The Command Center Operator will operate on the same shift schedule as the Security Officers. Full-time CCOs will work 7 (12-hour) shifts per pay period (every two weeks). This position is for night-shift, 7:00p - 7:00a, and does require some weekends and holidays as scheduled.
Our work begins where we are all equal - at the heart.
Bethany Childrens Health Center (formerly The Childrens Center Rehabilitation Hospital) located in Bethany, Oklahoma is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The ACHC accredited hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patients physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home.
In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.
**Due to the nature of our pediatric services, this organizations positions are classified as safety-sensitive roles. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows Bethany Childrens Health Center to refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.
