What are the responsibilities and job description for the Patient Access Specialist position at THE CHILDRENS CENTER INC?
Job Details
Job Description
Job Purpose
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To facilitate all components of the patients’ entrance into our facilities in a manner consistent with our mission and core values of excellence, integrity, compassion, service and stewardship. This may include processing referrals, registration, benefit verification, pre-certification, financial clearance and other tasks as assigned. While the Patient Access Specialist will be assigned to a primary job position, they will be cross trained in other positions to help balance workload and to provide fill-in for co-workers as needed. |
Essential Duties & Responsibilities
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Duty |
Percent of Time |
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Work/transcribe all faxes in a timely manner |
5% |
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Transcribe all referrals in a timely manner for tracking and chart/case creation |
5% |
|
Triage, accurately process and forward/complete admission information from an electronic queue |
5% |
|
Process all admission demographic and billing information and ensure completion before sending to other departments |
15% |
|
Verify insurance benefits for all plans associated with the patient, confirming the correct payor and plan is entered into the patient accounting system |
15% |
|
Obtain insurance authorizations as required by individual insurance plans, where applicable |
10% |
|
Provide and obtain signatures on all required forms and consents |
5% |
|
Update and maintain contents of patients’ electronic health record as indicated |
5% |
|
Process daily census related to admissions, discharges/deaths, room changes and comply with all department policies and procedures |
10% |
|
Consistently demonstrate premier customer service and communication skills with all internal and external customers/contacts |
10% |
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Maintain compliance with HIPAA, regulatory bodies and all other hospital and governmental regulations applicable to the health center setting and in handling of medical records |
10% |
|
Other duties as assigned |
5% |
Qualifications
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Education: |
Minimum High school diploma or GED with specialized training, Associate’s or Bachelor’s degree preferred. |
|
Experience: |
Previous experience in a healthcare environment preferred |
|
License/Certification/Credential: |
None |
About Us
Our work begins where we are all equal - at the heart.
Bethany Children’s Health Center is an innovative leader in the field of pediatric rehabilitation and 24-hour complex care. The hospital offers inpatient and outpatient services for children (ages 0-21) and is the only inpatient pediatric rehabilitation facility in Oklahoma. Our CARF accredited multidisciplinary team works with patients and their families to maximize the patient’s physical and cognitive potential, and ensure the family has the training and resources needed for a smooth transition from hospital to home. In 2021, the hospital received accreditation from The Healthcare Facilities Accreditation Program (HFAP), the nation’s original independent accreditation program recognized by the Centers for Medicare and Medicaid Services (CMS). This distinction confirms that Bethany Children’s Health Center is providing high quality patient care as determined by an external process of evaluation.
In order to maximize the potential of every child, we must maximize the potential of every employee. We are committed to providing staff with the physical, emotional, spiritual, financial and mental resources necessary to achieve their potential and meet our standards of excellence. BCHC offers competitive compensation, benefits, state-of-the-art equipment and wellness programs. Opportunities for professional growth include in-service training, leadership development, tuition reimbursement and scholarships.
**Due to the nature of our pediatric services, this organization’s positions are classified as safety-sensitive roles. Under the Oklahoma Medical Marijuana Use and Patient Protection Act (OMMA), a safety sensitive position is defined as any job that includes tasks or duties that the employer believes could affect the safety and health of the employee performing the task or others. This statute allows Bethany Children’s Health Center to refuse to hire an applicant or discharge an employee in a safety-sensitive position, who tests positive for marijuana even if the applicant or employee holds a valid Oklahoma medical marijuana license.
