What are the responsibilities and job description for the Customer Service Rep position at The Chimney Guys?
If you are dedicated to delivering exceptional customer service and find fulfillment in engaging with a diverse clientele on a daily basis, The Chimney Guys in Pataskala, OH invites you to apply for the position of full-time Customer Service Rep.
As a prominent organization that prioritizes ongoing training and assistance, we ensure our client support team is well taken care of. This customer service role receives a competitive hourly pay of $16 - $19 per hour, depending on experience. We also offer excellent benefits such as:
- Health
- Vision
- Dental
- Other ancillary insurance
- A 401K with company match
- PTO
- Paid birthdays off
Submit your application today and contribute to our commitment to providing outstanding client support.
WHAT SETS US APART
The Chimney Guys is a family-owned company that prides itself on completely cleaning our client's chimneys and fireplaces. On top of our cleaning services, we also do chimney repairs and masonry work on fireplaces and chimneys. We are a rapidly growing company because our customers share, through word of mouth, the great experiences they've had with us. Every day, we provide our customers with quality and comprehensive service that they are happy with!
We are able to carry out excellent work because of our amazing team. For our skilled staff, we provide ample training and ensure that they are happy and have everything they need to succeed. We also provide a supportive work environment and opportunities for advancement! We're always looking to recruit individuals who are eager to learn so please, join us!
WHAT WE'RE LOOKING FOR IN A CUSTOMER SERVICE REP
- 2 years of office experience
To excel in this customer support position, candidates should demonstrate strong drive and an ability to collaborate effectively with colleagues to achieve sales targets.
Do you possess the necessary qualities for this sales role? Keep reading to see if you'd love to become a Customer Service Rep!
YOUR NEW ROLE AS OUR CUSTOMER SERVICE REP
Our offices are open Monday - Friday. This full-time client support position works 40 hours a week, 9 AM - 6 PM,
As a Customer Service Rep, you play a pivotal role in our collaborative environment, working closely with your team to achieve company goals and drive growth together. You are responsible for efficiently coordinating service appointments for our chimney technicians. Your daily responsibilities include collaborating with your team to achieve sales targets, handling incoming calls from clients, liaising with field technicians, and returning calls as needed. Interacting with clients, you gather pertinent information, manage schedules, and process both new and existing service requests. Your comprehensive understanding of the industry enables you to offer clear and informed responses to any inquiries from our customers. You derive great satisfaction from providing exceptional client support and take pleasure in supporting the team from the office.
If you believe this client support position aligns with your career objectives, we encourage you to apply promptly. The initial application process can be completed in less than 3 minutes. Best of luck with your application!
Salary : $16 - $19
