Server

The Chloe is Hiring Servers!

The Chloe is a collection of authentic experiences that make all people feel inspired and at home in 21st Century New Orleans.

• We are seeking servers with a vibrant personalities and a strong understanding of the New Orleans food scene and culture.
• Availability required on weekends, holidays, and nights.

Compensation:

• Above Industry Starting Hourly ($9hr Tips)
• Free access to Mental Health Services through WeHelp and Oyster Sunday Benefits
• Affordable Health Insurance Offered for all team members with weekly contributions from LeBLANC SMITH for those who qualify as full time.
• Free access to Oyster Sunday Wellness Dashboard which offers discounts on Health Services, Gyms, Child Care, Dog Walking, Wine Clubs, Continued Education, Knives, Cookware, Subscriptions and more!

The Chloe is a part of the New Orleans based hospitality group, LeBLANC SMITH. We are a people company that takes care of our team and our guests in equal measure. We create excellent, fun and memorable experiences for our guests that foster community amongst them and our team. Your time with us is intended to be a joyful and fulfilling experience that enables you to succeed in hospitality to the benefit of your personal health, happiness and relationships. It is our hope that your time with us leads to tremendous personal and professional growth and is one on which you will look back fondly.

LeBLANC SMITH Anna's | Barrel Proof New Orleans | Barrel Proof Nashville | Sylvain | The Will & The Way | Mahony's | The Celestine | Peychaud's | The Chloe

LeBLANC SMITH creates excellent 21st Century Southern Hospitality experiences that enable all people to live joyful, balanced and fulfilling lives and enable us to develop great leaders.

LeBLANC SMITH Values

• I See You, I Love You
• Be Inspiring
• Do Cool Sh*t and Stay Humble
• Teach Why
• Create Contagious Joy

The things that we do uniquely well at LeBLANC SMITH:

• Connect with each guest, making them feel at home while having fun.
• Autonomous leadership that is inspired, engaged, and teaches while also having enriched personal lives.
• Beautifully designed and curated settings.
• The ability to generate in excess of 25% profit margins across all of our properties.

A server at The Chloe is responsible for delivering exceptional dining experiences by providing warm, engaging, and personalized service to all guests. This role requires a thorough understanding of the menu, the ability to anticipate and fulfill guest needs, and a commitment to upholding The Chloe's standards of 21st Century Southern Hospitality. The ideal candidate is attentive, knowledgeable, and passionate about food, beverage, and creating memorable guest interactions, while also embodying The Chloe's core values, managing nightly sales, and being in complete control of all tasks, sidework, and maintenance of a section.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Guest Service Excellence:

• Provide welcoming and attentive service to guests, ensuring a memorable dining experience.
• Greet guests promptly upon arrival, present menus, and offer food and beverage recommendations based on guest preferences.
• Take accurate food and drink orders using the restaurant's POS system, ensuring all special requests and dietary restrictions are communicated to the kitchen.

Menu Knowledge and Presentation:

• Maintain a comprehensive knowledge of the menu, including all food, beverage, wine, and cocktail offerings.
• Accurately describe menu items, preparation methods, and ingredients to guests, providing detailed information and answering any questions, especially when it comes to allergens.
• Offer apt beverage pairings to complement all guests' meals.

Order Management and Coordination:

• Coordinate with kitchen and bar staff to ensure timely and accurate preparation and delivery of food and drinks.
• Monitor tables to ensure guests are satisfied with their meals and service, promptly addressing any issues or requests.
• Maintain clear and effective communication with the kitchen and front-of-house staff to ensure smooth service flow.

Upselling and Revenue Enhancement:

• Utilize suggestive selling techniques to enhance guest dining experiences and increase sales.
• Promote daily specials, seasonal offerings, and upsell premium menu items.

Table Maintenance and Cleanliness:

• Ensure tables are properly set, clean, and well-maintained throughout service.
• Clear and reset tables promptly after guests depart to prepare for the next seating.
• Maintain cleanliness in all areas of the restaurant, including dining areas, service stations, and restrooms.

Compliance and Safety:

• Adhere to all health and safety regulations, including food handling and sanitation standards.
• Ensure responsible alcohol service, verifying guest ages and monitoring consumption as necessary.
• Promptly report any safety hazards, accidents, or equipment malfunctions to the Restaurant Manager.

Team Collaboration and Support:

• Collaborate with fellow servers, bartenders, and kitchen staff to ensure a cohesive and efficient service.
• Assist in training new servers, sharing knowledge and best practices to support team development.
• Participate in pre-shift meetings, contributing ideas and feedback to enhance service quality and guest satisfaction.

ESSENTIAL CHARACTERISTICS

• Must Be the Embodiment of Our Five Values:
• I See You, I Love You
• Be Inspiring
• Do Cool Sh*t and Stay Humble
• Teach Why
• Create Contagious Joy
• Must embody an entrepreneurial spirit with a willingness to innovate and create solutions
• Maintain an upbeat and optimistic outlook, believing in endless possibilities.
• Display a deep passion for the food, wine, and spirits industry.
• Embrace a profound passion for creating joyful and fulfilling experiences.
• Operate in a LEAN manner, fostering efficiency.
• Welcome feedback and demonstrate the ability to apply it effectively.
• Personify Excellence in 21st Century Southern Hospitality.
• Be physically, mentally, and emotionally present for our team and guests.
• Possess organizational, planning, and efficient execution skills.

Job Type: Full-time

Pay: $25.00 - $35.00 per hour

Benefits:

• 401(k)
• Flexible schedule
• Food provided
• Paid time off
• Referral program

Shift:

• 10 hour shift
• 8 hour shift
• Day shift
• Evening shift

Work Location: In person

Salary : $25 - $35