What are the responsibilities and job description for the Front Desk Associate position at The Chop Shop Hair Co.?
About Us: At The Chop Shop Hair Co., we are a fast-paced, dynamic hair salon known for delivering exceptional service and creating a welcoming atmosphere for our clients. We pride ourselves on our professional and friendly team and are looking for a receptionist to help keep our salon running smoothly.
Position Overview: We are seeking an organized, friendly, and customer-oriented receptionist to join our team. The ideal candidate will have excellent communication skills, a passion for customer service, and the ability to juggle multiple tasks in a busy environment. As the first point of contact for our clients, you’ll play a crucial role in creating a positive and efficient salon experience.
Responsibilities:
- Greet and check in clients as they arrive
- Answer phone calls and manage appointment bookings
- Maintain an organized schedule for stylists and clients
- Process payments and manage client transactions
- Handle client inquiries and resolve concerns in a professional manner
- Ensure the reception area is neat and presentable at all times
- Assist with inventory management and ordering supplies
- Support salon staff as needed and ensure smooth operations throughout the day
Requirements:
- Previous receptionist or customer service experience preferred
- Strong organizational and multitasking abilities
- Excellent communication and interpersonal skills
- Positive, friendly, and professional demeanor
- Ability to work in a fast-paced environment
- Knowledge of salon scheduling software is a plus, but not required
- Flexible availability, including weekends and evenings
Benefits:
- Competitive pay with opportunities for tips
- Employee discounts on products and services
- Friendly and supportive team environment
- Opportunities for growth within the salon
If you have a passion for customer service and thrive in a busy environment, we'd love to hear from you!
How to Apply: Please send your resume and a brief cover letter to [email address] or stop by the salon to apply in person.
The Chop Shop Hair Co, is an equal-opportunity employer. We encourage all applicants to apply.
Job Type: Part-time
Pay: $16.00 - $18.00 per hour
Expected hours: 20 – 25 per week
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Morning shift
- Rotating weekends
Ability to Commute:
- Greensboro, NC 27408 (Required)
Ability to Relocate:
- Greensboro, NC 27408: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $18