Project Coordinator, Gifts

5&2 Studios connects people around the world to stories from the Bible through uniquely human and authentic storytelling. Founded by Dallas Jenkins following the global success of The Chosen, 5&2 has expanded into producing both scripted and unscripted series, an animated series, and an expansive library of digital content. The independent studio also manages its own distribution, marketing, studio facilities, and consumer product line.

Our growing entertainment company is looking to appoint a talented individual with 2 years of experience supporting a growing team of professionals. This person will be an integral part of our company’s success, ensuring the smooth function of high-level operations, and facilitating key decision-making processes, while serving a team that is focused on showing gratitude to our fans and employees. The dedication and professionalism of this role will contribute significantly to 5&2 Studios continued growth and success

This role reports to our Vice President of Gifts, and could be based remotely, but would require regular in-person meetings in the greater Nashville area.

This Might Be the Job for You If…

• A good day's work is seeing lots of checkmarks on your to-do list; you're a stickler for the details.
• Your favorite app on your phone is your chosen app with the gifts page being where you go first.
• You’re passionate about customer service and always looking for ways to improve the experience for our fans either in person or through our digital platforms.
• Dashboards, spreadsheets, and communication is your jam, and no personal touch goes unnoticed.
• You thrive in fast-paced work environments, handling multiple tasks with ease and precision.
• Exceptional organizational skills are second nature to you, allowing you to keep track of intricate schedules and logistics effortlessly.
• You possess excellent communication and interpersonal skills, enabling you to interact confidently and professionally with the gifts team, other internal teams, executives, and outside partners.
• Maintaining confidentiality comes naturally to you, and you understand the importance of handling sensitive information with the utmost discretion.
• You are proactive and self-motivated, always one step ahead, anticipating the needs of the gifts team and taking initiative to ensure smooth operations.
• Flexibility is your middle name, as you are ready to adapt to changing priorities and willing to work outside standard hours when support is required.
• As a team player, you enjoy collaborating with colleagues across the organization to achieve common goals and contribute to the company's success.
• You embrace challenges as opportunities for growth, and you are eager to take on additional responsibilities and earn the trust of the team over time.
• Traveling for occasional company and team events and meetings excites you, and you are willing and have the ability to represent the team in person when needed.

Key Responsibilities:

Strategic & Operational Support

• Collaborate with the Gifts leadership team to support strategic business planning, partnership relations, product development, financial management, and retail/wholesale operations.
• Provide operational support for 3PL warehouse operations and customer service teams, ensuring efficiency across all touchpoints.

Schedule & Calendar Management

• Manage and coordinate schedules for Gifts leadership, including meetings, appointments, and travel logistics.
• Ensure timely communication of calendar updates to all relevant parties.

Customer Experience & Support

• Serve as a liaison with the customer service team to deliver an exceptional fan experience.
• Assist in resolving both product and non-product inquiries with professionalism and efficiency.

Meeting Coordination & Documentation

• Attend key meetings to take detailed minutes, track action items, and provide follow-up support.
• Ensure all documentation is well-organized and accessible for the team.

Communication & Reporting

• Draft, proofread, and edit internal and external communications, including emails, presentations, reports, and dashboards.
• Develop professional spreadsheets and PowerPoint/Keynote reports to support business insights and decision-making.

Administrative & Project Support

• Handle delegated tasks independently and efficiently, building trust with the Gifts team over time.
• Maintain organization across various projects and provide administrative support as needed.

Confidentiality & Data Management

• Manage sensitive information with discretion and ensure proper data security measures for both physical and digital files.

Flexibility & Availability

• Adapt to the dynamic nature of the Gifts business, which includes livestreams, live events, and a 24/7 operational model.
• Be available beyond standard business hours when needed to support critical initiatives.

Travel Coordination

• Arrange travel logistics for Gifts leadership, including accommodations, itineraries, and other travel-related needs.

Personal Attributes

• Highly Organized: Ability to manage multiple priorities, deadlines, and projects with exceptional attention to detail.
• Proactive & Resourceful: Takes initiative and problem-solves effectively, anticipating needs before they arise.
• Strong Communicator: Skilled in written and verbal communication, with a professional and engaging approach.
• Adaptable & Flexible: Comfortable working in a fast-paced, evolving environment with changing priorities.
• Discreet & Trustworthy: Maintains confidentiality and handles sensitive information with professionalism.
• Collaborative & Team-Oriented: Works well with cross-functional teams, building relationships with internal and external stakeholders.
• Customer-Centric Mindset: Passionate about creating exceptional experiences for fans and partners.
• Tech-Savvy: Proficient in various digital tools, including spreadsheets, dashboards, and presentation software.

Essential Knowledge, Skills, and Abilities:

• 3 years of relevant professional work experience
• Excellent communication skills, with the ability to work effectively with internal teams and external partners is required
• Strong organizational skills and strong attention to detail is a must
• Self-motivator with a can-do spirit is essential
• Passionate about the mission of The Chosen to share the story of Jesus with the world
• Experience in the Entertainment industry is a plus
• Understanding of e-commerce and supply chain business principles is a plus
• Working knowledge of the following programs is a plus: NetSuite (or similar ERP system), Google Workspace tools, Slack, Asana, and Shopify

The Extras You Deserve

We believe in rewarding our team with some serious perks! Here's what you can look forward to:

Unlimited Time Off & 12 Paid Holidays: Work hard, play harder—enjoy unlimited time off and twelve holidays on us.

Company-Paid Health, Dental & Vision: Your health matters—enjoy comprehensive coverage on us, with your dependents getting the same sweet deals! The Chosen will cover apx. 85% of your monthly health coverage costs.

401(k) with up to 6% Company Match: We’ll help you grow your savings with a solid company match.

Paid New Child Leave: We’ve got your back during the most special moments with paid time off for new moms and dads.

Employer-Paid Life, LTD, & STD Insurance: Peace of mind, guaranteed—our insurance coverage takes care of the big stuff.

Merchandise Discounts for You & Your Family: Gear up with sweet deals on our swag—your family can join in too!

Wellness Perks: Stay happy and healthy with wellness goodies that keep you in tip-top shape.

Travel Opportunities: Pack your bags— opportunities to travel to internal activations like theatrical premieres, ChosenCon, and our annual staff retreat are on the way! Not to mention opportunities to help on set and see The Chosen being produced in real-time.

These extras are our way of saying, “Welcome to the team—we’re thrilled to have you!”