Demo

Admissions Counselor - CON Student Services - Full Time - Varies

The Christ Hospital Health Network
Cincinnati, OH Full Time
POSTED ON 4/2/2025
AVAILABLE BEFORE 5/1/2025
Job Description

The Admissions Counselor assists applicants in navigating the enrollment process from inquiry to orientation. Working with members of the Enrollment Management team, the Admissions Counselor aids in the recruiting applicants, processing the necessary paperwork on an applicant’s file, and routinely meets with and contacts applicants regarding admission into the College. Admissions, recruitment, counseling, outreach and application review are all significant functions of this position.

Responsibilities

Counsels potential applicants on degree offerings of the College.

Processes applications, transcripts, and outstanding admission requirements.

Meets with applicants and their families, conducting tours and answering questions related to the application and enrollment policies and procedures.

Primary liaison between the College and the applicant.

Maintains active communication with each applicant from first contact through course registration/orientation.

Manages information on each applicant via the CRM database and contacts applicants in regards with missing information as necessary.

Reviews and prepares completed admissions files for review by the Admissions Committee.

Assists with preparing routine mailings and correspondence with applicants.

Creates and leads events aimed at engaging applicants and recently admitted students.

Assists the Marketing and Recruitment staff as necessary in recruitment of new applicants through fairs, high school visits, Live Surgery, and other routine outreach efforts.

Supports the Financial Aid Office during peak times as needed.

Provides feedback to Dean and Director on policies and procedures to ensure efficiency.

Performs other duties as assigned.

Qualifications

KNOWLEDGE AND SKILLS:

Please describe any specialized knowledge or skills, which are REQUIRED to perform the position duties. Do not personalize the job description, credentials, or knowledge and skills based on the current associate. List any special education required for this position.

EDUCATION:

Bachelor’s Degree in related field required.

YEARS OF EXPERIENCE:

Minimum of three years experience in higher education admissions policies and procedures or other related higher education fields.

REQUIRED SKILLS AND KNOWLEDGE:

  • Outstanding phone, computer and analytical skills
  • Ability to handle sensitive information in a confidential and discreet manner.
  • Strong organizational ability, high energy and the ability to work as a team member in an enrollment management setting.
  • Ability to travel (valid driver’s license required) with ability to load and transport admissions materials, displays and equipment. Some evening and weekend work may be required.
  • Ability to work with minimal supervision and the ability to prioritize effectively.
  • Excellent communication and strong interpersonal and writing skills are necessary, including public speaking and telephone skills and the ability to represent the College in a positive way to diverse populations.
  • Demonstrated ability to analyze data.
  • Attention to detail and timelines is critical.
  • High commitment to proactive customer service with students and co-workers.
  • Flexibility, positive attitude and strong work ethic.
  • Complete understanding of confidentiality and FERPA guidelines.

LICENSES & CERTIFICATIONS:

Membership in professional organizations is expected following appointment.

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