What are the responsibilities and job description for the Commercial Fulfillment Project Manager, FamilySearch, on-site, only Full-time position at The Church of Jesus Christ of Latter-day Saints?
The purpose of the Family History Department is to create inspiring experiences that bring joy to all people as they discover, gather, and connect their family—past, present, and future. Our quality standards guide the way we work. Standards include inspiration, trust, kindness, effectiveness, and simplicity.
If our purpose statement and quality standards are something you believe in, we invite you to apply for this position.
The Commercial Fulfillment Team is responsible for working with vendors in areas of capturing/digitizing images, indexing genealogical content, book scanning, oral genealogy capture and content improvement projects that will help patrons of FamilySearch in their family history research. A Commercial Fulfillment Project Manager will initiate and manage projects with approved vendors. Working closely with content experts, we take selected projects and create proposals for our vendors to bid on. Once a vendor is selected, we work with stakeholders throughout the operational process so that we can ensure successful completion of projects for FamilySearch.org users to research, find, and link generations of ancestors.needed.
- Work with stakeholders preparing/supporting various projects
- Assess vendor submissions for quality and adherence to requirements
- Assist in training and project instruction for vendors
- Assist in preparing all materials for vendor support
- Provide feedback to vendors and stakeholders when problems arise
- Assist in resolving issues that arise throughout the lifecycle of a project
- Work with legal departments to write Statements of Work (SOWs) for each project
- Work with vendor to come up with production ramp schedule
- Hold weekly production meetings with stakeholders on all current projects
- Handle the budget assessment for each project and manage invoicing
- Requires a Bachelors degree in a related field or an equivalent combination of education and/or experience
- Familiarity with Family History and Genealogy
- Exceptional interpersonal skills
- 3 or more years of experience in project management with PMP Certification a plus, but not required
- Strong oral and written communication skills
- Ability to work well with team members and stakeholders
- Ability to multi-task
- Ability to work independently within ambiguous environments
- Working knowledge of Excel spreadsheets, formula creation and MS Office processes
- Ability to organize and use time efficiently
