What are the responsibilities and job description for the Global Workforce Relations Specialist position at The Church of Jesus Christ of Latter-day Saints?
The purpose of this role is to support Workforce Relations efforts for the organization.
Employees at this level work with a high degree of latitude, have expert knowledge, and handle complex issues and problems.
This role reports to Manager, Global Workforce Relations and has frequent partnership with Human Resource department and area leaders and teams, department leaders, COEs, Legal Counsel, and employees.
Responsible for the following activities:
o Counsel with and provide subject matter expertise to HR professionals, managers, and employees globally on workforce issues and concerns.
o Research and respond to employee inquiries, questions, complaints, and misconduct.
o Provide workforce relations and policy training to HR professionals and managers.
o Assist with administration of annual workforce compliance trainings.
o Manage the annual temple worthiness review verification process.
o Investigate allegations of employee/employer misconduct and recommend resolutions.
o Advise HR professionals and managers on HR policy, programs, and performance management counseling.
o Consult on disability accommodation review and administration.
o Assist with HR document records management activities for the department; ensure storage document compliance.
- Assist with department-level projects
- Workforce Dispute Resolution
o Counsel with and provide subject matter expertise to HR professionals, managers, and employees globally on workforce issues and concerns.
o Research and respond to employee inquiries, questions, complaints, and misconduct.
- Annual Workforce Compliance Trainings Administration
o Provide workforce relations and policy training to HR professionals and managers.
o Assist with administration of annual workforce compliance trainings.
- Annual Temple Worthiness Review Administration
o Manage the annual temple worthiness review verification process.
- Standards Line Administration, Response, and Support
o Investigate allegations of employee/employer misconduct and recommend resolutions.
- Workforce Complaint Response
- HR Policy Administration and Support
o Advise HR professionals and managers on HR policy, programs, and performance management counseling.
o Consult on disability accommodation review and administration.
o Assist with HR document records management activities for the department; ensure storage document compliance.
- Employment legal principles
- Paid Leave Questions & Administration
- Business requirements/technology rollout - compliance/workforce relations
Required:
o Consult with business leaders
o Deliver excellent customer service
o Think strategically and systematically to solve complex problems
o Lead and implement organizational change
o Communicate effectively in writing and verbally through influence and compromise
o Analyze data
o Think globally
o Collaborate with and influence others
o Manage assignments that are broad or global and complex in nature involving a matrix reporting situation
- Bachelor’s degree in a related field
- 8 years industry-related experience
- Deep HR operational knowledge
- Familiarity with best practices of HR functions
- Key skills and core competencies include the ability to:
o Consult with business leaders
o Deliver excellent customer service
o Think strategically and systematically to solve complex problems
o Lead and implement organizational change
o Communicate effectively in writing and verbally through influence and compromise
o Analyze data
o Think globally
o Collaborate with and influence others
o Manage assignments that are broad or global and complex in nature involving a matrix reporting situation
- To successfully perform the essential functions of the job there may be physical requirements which need to be met such as sitting for extended periods of time and using computer monitors/equipment.
Preferred:
- Master’s degree in a related field
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Church employees find joy and satisfaction in using their unique talents and abilities to further the Lord’s work. From the IT professional who develops an app that sends the gospel message worldwide, to the facilities manager who maintains our buildings— giving Church members places to worship, teach, learn, and receive sacred ordinances—our employees seek innovative ways to share the gospel of Jesus Christ with the world. They are literally working in His kingdom.
Only members of the Church who are worthy of a temple recommend qualify for employment. Apart from this, the Church is an equal opportunity employer and does not discriminate in its employment decisions on any basis that would violate U.S. or local law.
Qualified applicants will be considered for employment without regard to race, national origin, color, gender, pregnancy, marital status, age, disability, genetic information, veteran status, or other legally protected categories that apply to the Church. The Church will make reasonable accommodations for qualified individuals with known disabilities.
