Learning and Development Curriculum Assistant

This position is central to the missionaries' role to 'Invite others to come unto Christ by helping them receive the restored gospel through faith in Jesus Christ and His Atonement, repentance, baptism, receiving the gift of the Holy Ghost, and enduring to the end. The incumbent is an individual contributor in the development, implementation, evaluation, training, and maintenance of curriculum materials used for Pre-MTC, MTC, and In-Field programs.

Reports to the Mgr, Learning and Development Curriculum.
As assigned by the Mgr, Learning and Development Curriculum, the incumbent:
1. (45%) Contributes to the development, iteration and maintenance of curriculum materials for the Pre-MTC, MTC, and In-Field programs.
• Prototypes, designs, builds, delivers, and maintains curriculum content-delivery sites in English, Spanish, Portuguese and French:
i. Canvas courses (includes creating visual design using Design Tools).
ii. Google sites (includes adhering to VIO compliance standards).
iii. SharePoint sites (following GVSG templates).
• Makes updates to curriculum syllabuses (in all languages) for all Preach My Gospel training programs, including linking associated content and developing business rules for use.
• Develops a strong understanding of the holistic missionary experience from Pre-MTC, MTC to In-Field for all training types (young and senior, international, language-learning, ESL/ADL, visitor center and historic sites, and so on) and offers considerations for individual groups when developing curricular solutions and materials.
• Participates in innovation and development of new and adjusted curriculum materials to improve online and in-person training experiences for missionaries, teachers, and managers for Pre-MTC, MTC, and In-Field programs. Generates first drafts, by request.
• Edits drafts for review by program managers, stakeholders, and upline leaders. Prepares submissions for Church correlation, publishing services and translation.
• Aligns products with approved upline direction and source materials, including printed manuals and associated digital applications used for missionary training.
• Unifies branding and templating across products, developing and adjusting materials following the Global Visual Style Guide (GVSG) and Church Communication Guide. Adheres to VIO and IP processes. Develops products with viewable consistency on mobile and browser.
• Curates Titan images and other approved rich media for products.
• Creates supplemental instructional materials, including custom rich-media. Trims and edits video content (using tools such as DaVinci Resolve), integrates closed captioning for accessibility, and collaborates with graphic designer to create ad-hoc graphics for materials using Adobe Illustrator.
• Curates a library of internal training example videos.
• Retires and archives videos in accordance with data privacy regulations.
• Embeds links into products and ensures accuracy and functionality.
• Tests prototypes and sandboxes for usability and UX.
• Organizes and prioritizes tasks as requested by Mgr, Learning and Development Curriculum, program managers, or senior manager.
• Organizes and manages team tasks using product management tools (Monday.com) and SharePoint drive.

2. (40%) Collects and reports information to help evaluate effectiveness of implemented curriculum.
• Acts as a consultant for practical, data-informed curricular solutions determined by observation, facilitator feedback, and audience listening. Iterates on prototypes and existing materials based on user feedback.
• Conducts user research in association with Research and Evaluation to help direct and validate design and content decisions.
• Performs audits for upline leaders and formats findings for delivery and presentation.
• Coordinates observation assignments to assess progress of tested or implemented products for each of the Pre-MTC, MTC, and In-Field programs. Provides training recordings for observations using MTC Tools.
• Communicates with, schedules and conducts missionary, teacher and supervisor interviews (audience listening) across differing time-zones in Pre-MTC, MTC and In-Field worldwide, following audience listening protocols and approvals.
• Updates user feedback forms and observation submission forms.
• Organizes and synthesizes data collected from observations, surveys and other elicited feedback channels.
• Creates reports of findings for stakeholders, including creating coversheets, memos and KB articles.
• Presents findings to the Mgr., Learning and Development Curriculum and relevant program managers.
3. (15%) Collaborates with stakeholders and other Church entities, as approved, to gather information and considerations for curriculum solutions and delivery methods. Consults with stakeholders from various MTC departments to improve the holistic MTC experience as assigned by the Mgr, Language and Development Curriculum,
• Tracks communications information sent to missionaries in the Pre-MTC, MTC, and In-Field stages. Collaborates with related Church departments to ensure accuracy.
• Proxies into Missionary Portal, Preach My Gospel app, and MyMTC App to understand and document how the missionary interacts with their information tools. Uses this information to inform logistics included in curricular components.
• Consults with departments of the Provo MTC for logistic and practical considerations (IT, Media, Scheduling, Ecclesiastical, IMTCs, Operations, Research and Evaluation, and so on). Communicates with international MTC staff, as appropriate.
• Collaborates with Pre-MTC stakeholders and partners (Pre-Field, FSY and other youth programs, and so on).
• Collaborates with Learning and Development graphic designers to request graphics and for feedback on formatting and style consistency of materials.

Required:
• Bachelor's Degree in Education, Instructional Design, English/Literature, Human Development, Psychology, Communications, or an applicable field with strong writing and analytical skills.
• 1 year of prior training experience in a Pre-MTC, MTC, or In-Field program.
• High aptitude to learn new systems and processes.
• Skilled command of word-processing software and drives (Microsoft Office, Google Suite, and so on.)
• Excellent presentation and communication skills, both verbally and in written form.
• Excellent problem-solving, interpersonal, and organizational skills.
• Willingness to give and follow specific directions and processes.
• Able to manage time and multiple projects effectively.
• Able to develop appropriate relationships and communicate professionally with stakeholders, managers and upline leaders.
• Able to collaborate and to give and accept feedback.
• Able to contribute to a dynamic, creative team environment.
• Analytical, detail-oriented and, proactive.
• Able to work well with change, ambiguity and under pressure.
• To successfully perform the essential functions of the job, there may be physical requirements which need to be met such as sitting for long periods of time and using monitors/equipment.

Preferred:
• Experience as a training supervisor, or coordinator in a Pre-MTC, MTC or In-Field area.
• Thorough knowledge of current Pre-MTC, MTC or In-Field curriculum and operations.
• Skilled grasp of digital missionary-focused tools (MTC Tools, Preach My Gospel app, My MTC App, etc.)