Business Analytics Senior Advisors-Hybrid

The job profile for this position is Business Analytics Senior Advisor, which is a Band 4 Contributor Career Track Role with  Cigna-Evernorth Services Inc.

Responsibilities-

• Partner with the data engineering and data quality teams to develop a data environment to ensure the availability, accessibility, consistency and reliability for all data required to perform reporting and analytics from descriptive through predictive/prescriptive, including marketing efforts.

• Partner with key stakeholders to extract insights on digital campaigns.

• Lead the development of marketing analytics strategy and roadmaps, collaborate with digital campaign leaders to identify analytic challenges, and develop solutions.

• Facilitate the measurement and optimization of customer campaigns focused on digital registration and engagement.

• Manage the development of predictive models, segmentation, audience selection, experimentation, and statistical analysis to improve the performance of marketing efforts.

• Build fully automated dashboards for customer data platform campaigns to measure results and report insights/performance to senior leadership.

• Create hypothesis formulations, test designs, perform A/B and multivariate testing, develop scalable standard practices for process automation and insight generation, provide recommendations to key stakeholders, and develop data-driven insights.

• Turn insights into actions in an iterative cycle to improve key metrics.

• Oversee creation of insightful data visualizations, charts, maps, graphics, etc. Identify high impact opportunities focused on engagement and containment goals by synthesizing &

• analyzing existing call center data.

• Provide analytics consulting and support for digital campaigns for various digital products. Partial virtual/work from home benefit available.

Qualifications-

Position requires a master’s degree or foreign equivalent in Business Analytics and Project Management, Data Science, or related plus two years of experience in business analytics or a bachelor's degree or foreign equivalent in Business Analytics and Project Management, Data Science or related plus five years of experience in business analytics. Must have experience in the healthcare domain and experience with data extraction, manipulation, and warehousing tools, including SQL, SAS, and Tableau.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About The Cigna Group

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.