Business Solution Manager Lead Senior Manager - Cigna Healthcare - Hybrid

The job profile for this position is Business Project Senior Manager, which is a Band 4 Management Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

The Solution Manager Business Project Sr Manager will focus on large portfolio initiatives and aligns to delivering improved affordability and go-to-market profitable growth for US Employer Core Solutions Business Delivery Strategy and Solutions.  This role will be responsible for managing a team of solution managers, as well as directly supporting the build of desirable, feasible, and sustainable large-scale business solutions that meet customer needs.

Those responsible for this function achieve this by leading a team that collaborates with a wide range of matrixed partners to identify and define business needs, understand the Solution Context, and develop the Solution Vision, Solution Roadmap, and the Capabilities required to meet them. Working with Product owners, Solution Architect/Engineering, Business Architect, Solution Management aligns the Solution Train’s ARTs and Project Managers on what to build and how to build it by establishing the Solution Intent repository. They also play a critical role in solution train events including Pre- and Post-PI planning, Solution and System Demos, Solution Train Sync, and other testing and delivery workstreams.

You will play a significant leadership role building relationships across a matrixed organization including product owners, solution leads and architects to drive solution intent and clarity for successful implementation and migration of products and programs.

Key Responsibilities

• Manage a team of solution managers, delivering on prioritized portfolio initiatives

• Define roles, responsibilities and best practices for team

• Manage inventory of solutions, and define prioritization based on factors like complexity, cost, strategy and timeliness

• Partner closely with business and portfolio level sponsors to identify and refine requirements for portfolio epics for new technology solutions.

• Align with Product and Architecture to understand and refine scope to decompose Portfolio Epics into Program Epics and Features.

• Identify key stakeholders to support program execution and communicate regularly to collect and share feedback.

• Lead, facilitate and coordinate scope definition sessions partnering closely with business and solution architects, business partners and delivery teams.

• Create and drive a strategic PI Roadmap and Vision, executing key strategic themes with business partners.

• Prioritize and maintain the Program Backlog and support the overall direction.

• Support developing long-term strategies for their organization, which could include identifying new markets to enter or new technologies to adopt.

• Drive critical thinking, scope, and decisions to ensure delivering within budget and align to key delivery milestones.

• Responsible for the ultimate success of the execution of a group of initiatives that will deliver value to the business.

• Ensure Agile teams have necessary/appropriate budgets, resources, approvals, and other support, as required.

• Continually provide insights into how to optimize teams and processes.

• The ideal candidate will have exposure to agile product software implementation, project management, and documentation of business processes and software requirements over several years.

Qualifications

• Bachelor’s Degree, Agile Methodology, PMI Certification, Change Management or Six Sigma training preferred, or equal experience.

• 8 years professional work experience in project or product management with demonstrated solution management, delivery planning and project management skills and success.

• Experienced in Jira, Confluence, SharePoint, MS Excel, MS Visio

• Demonstrated solution management, delivery planning and project management skills and success.

• Healthcare and/or Specialty business domain experience knowledge a must

• Experience with Supplemental Health business & solutions

• Self-Directed and able to lead a team of leaders

• Ability to understand complex needs of stakeholders at all levels of the organization to drive sustainable change.

• Ability to foster collaboration, value other perspectives and gain support and buy-in

• Able to be innovative and challenge the status quo; possess a strategic mindset and be an enterprise thinker.

• Excellent oral, written, presentation, facilitation, and communication skills.

• Proven ability to take ownership of deliverables and drive successful execution.

• Ability to negotiate with peers and senior leaders to come to an agreed upon and productive solution to business problems.

• Strong analytical, fact-based problem solving, and critical thinking skills, including ability to collect, analyze, and offer relevant insights from data for a senior leadership audience.

• Strong business acumen, with proven ability to leverage knowledge base to quickly come up to speed in new business areas and new types of projects.

• Proven ability to create and develop strong relationships with both business and IT leadership, with ability to influence in a matrixed environment is critical.

• Can flex seamlessly between high-level strategic work and detailed execution of complex initiatives.

• Able to manage multiple priorities and execute with limited information and ambiguity.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.