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Client Manager; U500 (Hybrid/Charlotte OR Raleigh)

The Cigna Group
Charlotte, NC Other | Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025
The job profile for this position is Account Management (IC) Lead Associate, which is a Band 3 Senior Contributor Career Track Role.

Excited to grow your career?

We value our talented employees, and whenever possible strive to help one of our associates grow professionally before recruiting new talent to our open positions. If you think the open position you see is right for you, we encourage you to apply!

Our people make all the difference in our success.

Role Summary

Responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. Ensures that systems and processes are in place to meet the needs of internal and external clients. Develops and implements strategies and policies relating to account management.

Responsibilities

  • Overall account management responsibility for CIGNA HealthCare assigned customers including responsibility for persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships.
  • Provides input that positively impacts financial results.
  • Ensures exceptional service and growth through the development of client and broker relationships

Qualifications

  • College Degree or equivalent related experience
  • Minimum 3 years’ experience in health benefits
  • Excellent communication/customer service skills/sales negotiation skills
  • Sales/marketing/underwriting or operations
  • Financial Savvy; ability to grow book of business


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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