Medicare Marketing Oversight Specialist

The job profile for this position is Segment Marketing Lead Analyst, which is a Band 3 Contributor Career Track Role.

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Position Summary

The Medicare Marketing Oversight Specialist is a compliance-minded individual who is responsible for reviewing marketing and communication materials submitted by internal and external partners and stakeholders within the areas of Medicare and Cigna Medicare Supplement Insurance. This individual is responsible for communicating any required updates and approval statuses, ensuring all materials are compliant and adhere to state, federal and Cigna requirements prior to use.

Responsibilities

• Act as the subject matter expert for the CMS marketing/communication submission process and state filing processes from inception to completion
• Act as the subject matter expert for Cigna Medicare Supplemental Insurance and the state requirements and regulations.
• Clearly understand all Medicare Marketing Guidelines and regulations
• Clearly understand Cigna Legal requirements and state filing regulations
• Communicate required changes and statuses to internal partner’s and stakeholders
• Ensure materials are submitted and approved prior to in-market use
• Work with internal partners and stakeholders to prioritize CMS submissions, ensuring timelines are met and materials are approved on time
• Work closely with the MBS team to communicate priorities and confirming that submissions are consistent and accurate which will result in a seamless review process
• Responsible for all external sales partner filings (for example but not limited to, flyers, websites, scripts, etc.) Includes review and approval of all multi-plan materials prior to HPMS submission by external partners
• Communicating updates and statuses to internal partners and stakeholders across the organization
  
  

Skills

• Excellent written and verbal communication skills
• Ability to effectively collaborate across the organization
• Computer skills: Microsoft, Aprimo is a plus
• Strong attention to detail
• Organization and planning skills among competing responsibilities and tasks
• Project management
• Proactively seek opportunities for improvement
• Be a team player
  
  

Key Qualifications Should Include

• Bachelor’s degree or equivalent field or work experience
• Adaptable, flexible, and able to manage through change in a highly regulated, fast-paced environment
• Ability to identify, triage, prioritize, and resolve issues
• Experience managing multiple priorities and executing projects with strict timelines and quality standards
• Previous Medicare experience with working knowledge of CMS requirements, including FDR and MCMG guidelines is a plus
• Dedicated to customer centricity (internal and external customers alike)
• Ability to identify and supervise multiple critical projects simultaneously with tight deadlines
  
  

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Cigna Healthcare

Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.