What are the responsibilities and job description for the Registered Nurse Float - Central West Region - Evernorth Care Group position at The Cigna Group?
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Our people make all the difference in our success.
Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We’re looking for a Registered Nurse to join our fast-paced, customer-focused primary care/adult medicine teams for Evernorth Care Group across the Phoenix Valley. If you’ve always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we’re sure you’ll love this position.
Work hours: Typically, Monday-Friday 8 a.m.-5 p.m. (Occasionally 7a-4p depending on the center need)
Primary Centers: Phoenix Central, Paradise Valley, Westridge and Palm Valley
Secondary Centers: Arrowhead, Paseo, Sun City, and Sun City West.
Responsibilities:
- As a RN you will have all of the responsibilities of the Medical Assistant and LPN in addition to being the clinical arm of your department.
- Triage patient calls and concerns, make outreach calls to patients post-hospitalization and after visiting the emergency room.
- Support the clinician to help manage the complex healthcare needs of patients, lead and support the back and front office staff with regards to patient’s concerns or center needs
- Maintain supportive relationships with multi-disciplinary team members in order to provide the best comprehensive care possible for our patients.
- You may also be asked to draw blood from ports, start and maintain simple IV infusions, assess and triage immediate response events within the clinics, and support LPNs, clinically, throughout the day.
- Help answer questions, concerns, and requests, either in person, through our EHR and patient portal, or by phone.
- Ensure day-to-day operations in the clinic, use your organizational skills to help manage the health care needs of our varied patient population.
- Accurately follow all policies and procedures while providing excellent customer service.
- Practice in alignment with the scope of your licensure.
- Properly document your efforts of all the care and information provided to our patients.
- Appropriately manage ambiguity and recognize appropriate ways to deal with conflict management.
- All other duties as assigned.
Minimum qualifications:
- RN License to practice in the state of Arizona
- High school diploma or GED certificate
- BCLS Certification
- Excellent customer skills, and care deeply about providing empathetic, quality care to customers
- Previous experience in a healthcare environment
- Experience working with Microsoft Office and comfortable with data entry into our electronic health record system
Preferred qualifications:
- 1 year experience in the outpatient setting
- ACLS Certification
- Bilingual (English/Spanish) skills
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.