What are the responsibilities and job description for the Senior Business Systems Analyst position at The Cigna Group?
JOB DESCRIPTION SUMMARY
We are seeking a skilled and experienced Business Systems Analyst (BSA) to join our dynamic team at a leading Healthcare Insurance Company. The ideal candidate will be responsible for analyzing, designing, and implementing systems solutions that meet the needs of our business and enhance our operational efficiency.
ABOUT US
Cigna healthcare is a global health service company with roots in the US, serving more than 180 million customers and patients throughout the world. We deliver quality health care through choice, predictability, affordability and through integrated capabilities and connected, personalized solutions that advance whole person health.
Cigna’s mission is to help our customers improve their health, well-being and sense of security by providing access to care. With our whole health approach, we’re focused on addressing health concerns, improving resilience, reducing stress levels and emotional health issues. Our employer promise is to remain steadfast in our commitment to fostering growth and improving lives by offering meaningful work within a positive, inclusive culture that prioritizes our colleagues. We champion teamwork and collaboration and empower our people with cutting-edge technology to drive efficiency and amplify their impact in everything we do. Together we strive to create an environment where every individual thrives and contributes to meaningful change”
MAIN REPONSABILITIES:
- Requirements Gathering: Work with stakeholders to gather and document business requirements, ensuring a thorough understanding of business processes and user needs.
- System Analysis: Analyze existing systems and workflows, identifying areas for improvement and proposing solutions to enhance system functionality and performance.
- Design and Development: Collaborate with the development team to design and develop system solutions, ensuring alignment with business requirements and technical standards.
- Testing and Quality Assurance: Collaborate with Testing and QA team to define and develop test plans to ensure the quality and functionality of system solutions, identifying and assisting to resolve any issues or defects.
- Implementation and Support: Assist in the implementation of system solutions, providing ongoing support and maintenance to ensure optimal performance and user satisfaction.
- Documentation: Create and maintain comprehensive documentation for system solutions, including requirements, design specifications, and user manuals.
- Training and User Support: Provide training and support to end-users, ensuring they have the knowledge and resources needed to effectively use system solutions.
SKILLS AND KNOWLEDGE NEEDED
Education Level:
- Bachelor’s degree in computer science, Information Systems, or a related field.
- Experience: Minimum of 5 years of experience as a Business Systems Analyst, ideally with focus in a healthcare insurance environment.
Specific Knowledge:
- Analytical Skills: Strong analytical and problem-solving skills, with the ability to analyze complex systems and processes and propose effective solutions.
- Communication Skills: Excellent verbal and written communication skills, with the ability to communicate effectively with both technical and non-technical stakeholders.
- Healthcare Insurance Knowledge: Familiarity with healthcare insurance industry standards, regulations, and best practices.
- Strong stakeholder relationship.
- Experience with Agile Methodologies (SCRUM, KAMBAN, SAFe,…)
- Will be a plus Proficiency in RPG Iseries development, including RPG IV, RPG Free, CL and SQL. Knowledge of IBM iSeries (AS/400) and related tools and technologies.
Skills:
- Detail-Oriented: Strong attention to detail and a commitment to delivering high-quality work.
- Team Player: Ability to work collaboratively in a team environment, building strong relationships with colleagues and stakeholders.
- Self-Motivated: Proactive and self-motivated, with the ability to work independently and take ownership of tasks and projects.
- Adaptability: Flexibility to adapt to changing priorities and business needs in a fast-paced environment.
WHAT WE OFFER
Permanent contract.
Flexible Working hours : Monday to Thursday 9.00 to 18.15 and Friday 9.00 to 14.45. You can start earlier if you prefer.
Multicultural working environment with Hybrid working: enjoy working from the comfort of your home 3 days per week and 2 days from our Madrid offfice.
Social Benefits: Private Medical Insurance, pharmacy insurance, life insurance, dental insurance, vision insurance, educational development program, allowances and so on.
WHAT WE ARE LOOKING FOR
We are seeking individuals who thrive in collaborative environments, are passionate about driving meaningful change, and are excited to grow in a company that prioritizes its people.
Join us and be part of a company where your growth, ideas and contributions are valued. Let’s create something extraordinary together. It’s time to look to your future and apply to work for Cigna today!
About Cigna Healthcare
Cigna Healthcare, a division of The Cigna Group, is an advocate for better health through every stage of life. We guide our customers through the health care system, empowering them with the information and insight they need to make the best choices for improving their health and vitality. Join us in driving growth and improving lives.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
If you require reasonable accommodation in completing the online application process, please email: SeeYourselfEMEA@cigna.com for support. Do not email SeeYourselfEMEA@cigna.com for an update on your application or to provide your resume as you will not receive a response.
