What are the responsibilities and job description for the Sr. Client Manager; O500 - Scottsdale, AZ (Hybrid) position at The Cigna Group?
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Role Summary:
Responsible for growing membership within existing accounts and for directly managing business relationships with client accounts. Ensures that systems and processes are in place to meet the needs of internal and external clients. Develops and implements strategies and policies relating to account management. May provide guidance or expertise to less experienced account managers.
Responsibilities:
- Overall account management responsibility for CIGNA HealthCare assigned customers including responsibility for persistency results, membership and revenue growth, and the cultivation of customer and producer/broker relationships.
- Provides input that positively impacts financial results.
- Ensures exceptional service and growth through the development of a high performing Client Management team.
Qualifications:
- College Degree or equivalent related experience.
- 5 - 7 years’ experience in health benefits.
- Travel may be required.
- Excellent communication/customer service skills and sales negotiation skills.
- Sales/marketing/underwriting or operations experience.
- Financial Savvy; ability to grow book of business.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.
Please note that you must meet our posting guidelines to be eligible for consideration. Policy can be reviewed at this link.
Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.
