Strategy & Execution Lead, Dental & Vision Solutions - Cigna Healthcare - Hybrid

The job profile for this position is Operations Director, which is a Band 5 Management Career Track Role.

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Job Summary:

As a member of the Dental & Vision leadership team, the Strategy & Execution Lead will drive efforts to identify and oversee the development, implementation, and sustainment of strategies to grow and differentiate Cigna Dental & Vision solutions.

Reporting to the VP of Dental & Vision, the role is accountable to shape long-term business strategy by partnering closely with teams across the value chain to understand stakeholder needs and the broader external environmental forces impacting the marketplace. The role will drive focus and transparency into progress against priorities, bring capability needs through the Enterprise Portfolio process, and successfully deliver enhancements in pursuit of business goals.

Duties & Responsibilities:

Key activities include, but are not limited to, the following:

Strategy development and communication

• Drives the annual strategy process, including communication of business strategy to all levels of the organization.

• Partners with Competitive Intelligence and other market-facing teams to understand market trends and developments, and the influence on strategic assumptions and direction.

• Works closely with technology and functional-area partners to drive strategic alignment between business and technology roadmaps.

• Ensures that Dental & Vision activities are aligned with Cross-Enterprise initiatives and strategies.

Project Delivery

• Drive Dental & Vision participation in the Enterprise Portfolio process:

  • Advocate for annual Enterprise Portfolio investments in Dental & Vision, ensuring strong business cases and 1-n prioritization for capability needs.

  • Analysis of new capabilities and enhancements, including feasibility review, business case creation, and related business and technical analysis in support of Agile project mobilization and delivery.

• Oversight of business project delivery in close partnership with Agile delivery teams, including but not limited to business readiness and change management activities.

• Ownership of business intake process, evaluating annual and ad-hoc requests for business value and relative priority.

Chief of Staff & Management Process Lead

• Supports the VP of Dental & Vision to manage and execute the operating model, connecting all functions/teams to the overall Dental & Vision priorities and strategies.

• Drives annual creation of goals and key priorities for Dental & Vision line of business.

• Leads a management process that drives transparency into progress towards goals and initiatives, highlighting leading lagging indicators of business performance, and driving consistent messaging across all levels of the organization. Creates scorecards and exhibits to track and report business health and performance. Ensures content is developed and aggregated for effective meeting management.

• Coordinates weekly, monthly, and quarterly team meetings, town halls, executive business reviews, and other ad-hoc meetings as necessary.

• Drives decision-making & alignment, escalating risks and opportunities.

Qualifications:

• Bachelor’s degree required and advance degree preferred.

• 10 years in Strategy Development, Execution and/or Product Strategy, including a minimum 3-5 years' experience with a dental health insurer required

• Vision insurance/benefits experience a plus

• Successful experience managing complex initiatives to completion in a highly matrixed environment.

• Self-starting leader that exhibits high levels of emotional intelligence and strong interpersonal skills. Ability to work independently while being thoughtfully collaborative.

• Strong written and verbal communications skills. Ability to clearly articulate messages to all levels of the organization.

• Able to develop and articulate a clear strategic vision and see through fruition.

• Willing to challenge the status quo with new ideas, approaches and solutions.

• Effectively pivots between strategic development and tactical deployment.

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

Please note that you must meet our posting guidelines to be eligible for consideration.  Policy can be reviewed at this link.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.