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Administrative Services - Receptionist Operator

The Cincinnati Insurance Companies
Fairfield, OH Full Time
POSTED ON 2/25/2025
AVAILABLE BEFORE 3/26/2025
Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.

If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Start your journey with us

Our Switchboard department is currently seeking a Receptionist Operator I. This role is location critical to our Fairfield, OH Headquarters.

Hourly: The pay rate for this position is $16 .50 hourly. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.

Be Ready To

  • answer and transfer incoming calls from external and internal callers
  • register incoming visitors and provide them with badges
  • make announcements over the loudspeaker as requested by HR and Corporate Communications
  • assign temporary internet access to guests on as-needed basis
  • work hours of Monday-Friday 8:00am-4:45pm

Be Equipped With

  • excellent verbal and written communication skills
  • strong, clear, and confident voice tone
  • ability to recognize key words and phrases, using them to direct calls efficiently
  • propensity for problem solving and relaying pertinent information
  • ability to work closely within a team setting
  • good recall and memory skills
  • motivation to meet and exceed corporate and personal goals
  • customer focused
  • multi-tasker
  • good organization & time management skills
  • ability to think outside the box
  • good mentoring & coaching skills
  • ability to work collaboratively & independently

You’ve earned: a High School diploma or equivalent GED

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you’re new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional – all while enjoying a meaningful career.

Enjoy Benefits And Amenities

Your commitment to providing strong service, sharing best practices and creating solutions that impact lives is appreciated.To increase the well-being and satisfaction of our associates, we offer a variety of benefits and amenities. Learn more about our benefits and amenities packages.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices .

US-OH-Fairfield

Salary : $16

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