What are the responsibilities and job description for the Personal Lines - Billing Analyst I position at The Cincinnati Insurance Companies?
Make a difference with a career in insurance
At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we’re looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person®.
If you’re ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.
Start your journey with us
The Personal Lines Operations department is currently seeking a PL Billing Analyst to assist our clients in using our billing systems as well as to develop test matrices and test cases that are applied during user acceptance testing for the PLD Diamond system in our Fairfield, Ohio office.
The pay range for this position is $35,000 - $50,000 annually. The pay determination is based on the applicant’s education, experience, location, knowledge, skills, and abilities. Eligible associates may also receive an annual cash bonus and stock incentives based on company and individual performance.
Be ready to:
- offer analysis of system requirements and specification documentation
- assist in the creation of test matrices and test cases
- take an active role in user acceptance testing
- execute scripted as well as ad hoc test requests that require considerable self- direction, creativity and system knowledge
- assist internal and external system users via phone, email and instant messaging
- research system problems and issues
- effectively communicates system workflows or processes to users
- advocate for the agents’ workflow and business interests
- identify and research trends and issues among users
Be equipped with:
- technical knowledge / expertise in personal lines forms, coverages, practices and processes
- attention to detail
- excellent customer service and communication skills
- teamwork and cooperation
- initiative
- strong decision making / logical thinking / judgement skills
- analytical skills
- strong written and oral communication skills
Bring education and experience from:
- bachelor’s degree preferred; will consider an associate's degree with previous personal lines / billing experience
Salary : $35,000 - $50,000
