Director of Human Resources

About us:

As a Christ centered organization, we are dedicated to reaching hearts and changing lives by caring for and empowering individuals experiencing homelessness in Cleveland. All employees at The City Mission (TCM) are ministers of the Gospel and are vital for the fulfillment of our mission: providing help and hope to all people through the transforming power of God’s love. Therefore, it is essential that all employees of TCM have a personal relationship with Jesus Christ and agree with and abide by our Statement of Faith and Lifestyle Principles. 

These core values represent our staff, and we will hire, reward, recognize, review, coach, and correct based on these core values:

• We are called to serve Christ and others
• We believe God transforms lives
• We commit to steward well
• We succeed by working together
• We care for every person knowing all are made in the image of God

Job Summary:

Through a strong Christian worldview, the Director of Human Resources is responsible for overseeing and improving the development and implementation of human resource policies and procedures including recruitment, selection, retention, employee training and development, performance management, legal compliance, and employment practices/ procedures.

Supervisory Responsibilities:

• Provides leadership and manages the department/staff effectively and efficiently.
• Assists in the interviewing of potential staff and makes recommendations for hiring.
• Coaches, corrects, rewards, recognizes, and reviews staff in accordance with TCM’s Core Values & policies.
• Completes Performance Management Tool process for all direct reports quarterly and annually.

Essential Job Functions:

Employee Life Cycle

• Leads recruitment efforts to generate high-quality candidates.
• Oversees new hire orientation program, integrating new employees into TCM’s culture.
• Oversees employee exits.

Training & Development

• Oversees and implements trainings (including manager training) to help foster and provide a professional, mission-focused, caring culture, and Christ-centered workplace consistent with the values and mission of TCM.
• Creates, implements, and oversees employee job descriptions.
• Oversees all aspects of the performance management process.
• Constantly evaluates the Mission’s HR Department against current laws and trends, recommending improvements in alignment with TCM’s Statement of Faith.

Ensures Legal Compliance

• Stays current with HR law through SHRM and other entities, as well as anticipates, devises plans for and accurately implements changes due to changes in the law.
• Advises and works closely with management to ensure organization compliance with all federal, state, and local laws related to employee discipline, performance management, employment, and training.
• Serves as organizational point person on HR related litigation and complaints.

Other Responsibilities

• Cultivate relationships with organizations and community leaders through networking.
• Serves as board liaison in relation to employee issues.
• Develops and maintains Employee Handbook and Human Resources procedures manual for the Mission.