Part Time (28 hours week) Police/Fire Dispatcher Trainee

Overview
The Police/Fire Dispatcher plays a crucial role in the law enforcement communication system, serving as the vital link between the public and police/fire officers. This position requires a calm demeanor, excellent communication skills, and the ability to manage multiple tasks efficiently. The dispatcher will be responsible for receiving emergency and non-emergency calls, assessing situations, and dispatching appropriate resources while maintaining accurate records of all communications.

Schedule

• This position is Part Time at 28 hours a week
• Typical bi- weekly schedule is Wednesday, Thursday, Friday 2:00 pm-10:00 pm one week and Thursday, Friday, Saturday 2:00 pm- 10:00 pm the next week.
• Schedule may be adjusted as needed to fit the need of the department but will never exceed 28 hours a week.

Duties

• Utilize phone systems to communicate effectively with law enforcement personnel.
• Monitors alarm system signals that indicate location of fire, robbery, burglary or other emergencies.
• Coordinates all police, fire, ambulance, and other personnel, equipment and other units to relay instructions or information to radio units concerned.
• Types commands on computer keyboard and/or typewriter to update files and maintain log.
• Serves as receptionist, personally handling routine inquiries and referring problems to the appropriate authorities.
• Manage conflict situations calmly and professionally, employing conflict management techniques as necessary.
• Uphold high standards of phone etiquette while interacting with the public and law enforcement personnel.
• Regular and predictable attendance and the ability to get along with others.

Requirements

• High school diploma or equivalent; at least 18 years of age.
• Valid Ohio Driver's License
• Proven ability to communicate effectively both verbally and in writing.
• Ability to read, analyze and interpret the most complex documents.
• Proficient in using phone systems and other communication technologies.
• Strong analytical skills to assess situations quickly and accurately.
• Ability to work under pressure in a fast-paced environment while maintaining composure.
• Must be able to pass a background check as part of the hiring process.

This position requires dedication, professionalism, and a commitment to serving the community through effective communication and dispatching services.

Job Type: Part-time

Pay: $18.45 - $18.91 per hour

Expected hours: 28 per week

Schedule:

• 8 hour shift
• Evening shift
• Monday to Friday
• Night shift
• Weekends as needed

Work Location: In person

Salary : $18 - $19