What are the responsibilities and job description for the Sr. Account Technician - Billing position at The City of Fort Worth?
Pay Range: $22.90 - $28.62/hr. I $47,632 - $59,529.60 annual compensation
Job Posting Closing on: Tuesday, February 4, 2025
Workdays & Hours: Monday – Friday 8am – 5pm; Some evening/weekend work required.
Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more.
The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability.
A Sr. Account Technician job is available with the City of Fort Worth Water Department in our Billing Services section of the Customer Relations Customer Care Division. You will be responsible for daily analysis, research and billing of customer utility accounts.
This is a temporary full-time position. Position duration is through 09/30/25 and contingent on business needs.
Minimum Qualifications:
- Associate's degree from an accredited college or university with major course work in Accounting, Finance, or other related field.
- Three (3) years of increasingly responsible technical accounting experience involving billing and researching customer accounts.
Preferred Qualifications:
- Experience working with AS400 or other similar billing systems.
- Proficient use of Microsoft Word and Excel.
The Sr. Account Technician job responsibilities include:
- Creates, maintains, and updates utility account information and records as well as general consumption and financial data.
- Creates, maintains, and updates forms and information sheets related to utility services and rates for departments and public use.
- Work with Water Meter Services section to keep accurate meter information, follow-up customer requests, review abnormal consumptions and gather meter reading information for billing. Responsible for specialized and contractual billing for commercial/industrial and wholesale utility accounts.
- Communicate with internal customers regarding utility billing concerns.
- Record and analyze data using utility billing system and Microsoft Excel.
Working Conditions
Depending on assignment, positions in this class typically require touching, talking, hearing, seeing, grasping, standing, walking and repetitive motions.
Physical Demand
Sedentary Work – Depending on assignment, positions in this class typically exert up to 10 pounds of force occasionally, a negligible amount of force frequently, and/or or constantly having to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Salary : $47,632 - $59,530
