What are the responsibilities and job description for the Front Desk / Document Specialist position at The City of Jackson Housing Authority?
Job Summary:
Duties include performing clerical and secretarial work, assisting other housing staff with occupancy duties when requested. Intake and processing of Housing Authority Applications for preliminary assessments of eligibility and sending out correspondence of acceptance or denial of application.
Qualifications:
- Considerable Knowledge of case work skills and interviewing techniques.
- Considerable Knowledge of the psychology and techniques of dealing with elderly, troubled, or disadvantaged persons.
- Knowledge of functions, personnel, and physical organization of city and county departments and applicable community, state and federal resource agencies and eligibility requirements for assistance.
- Skill in interviewing persons, with due regard for human rights and dignity and persistence in identifying problems and seeking solutions.
- Ability to listen empathetically to residents, to analyze and establish priorities for needs and problems and to deliver or refer proper assistance.
- Ability to speak distinctly and with a pleasant voice and to express oneself with confidence, patience and concern.
- Ability to interpret and make independent decisions based on policy guidelines established by the Housing Authority and Department of Housing and Urban Development.
- Ability and willingness to comprehend diverse ethnic or cultural points of view without personal bias in a problem-solving situation.
- Ability to work harmoniously with other employees and with counterparts in public and private service delivery agencies and in city, county and state governments.
- Ability to absorb and utilize new information and techniques.
- Ability to maintain moderately complex records and to write clear and concise records and reports.
- Ability to type accurately and to compose effective and accurate correspondence.
- Ability to work independently on responsible tasks.
This position offers a great opportunity for individuals with a passion for helping tenants who are in need of social service program. Also, this position is perfect for an individual with excellent organizational skills and can multi task. If you meet the qualifications and are looking to contribute your skills in a dynamic environment, we encourage you to apply.
Job Type: Part-time
Pay: $14.00 per hour
Benefits:
- Paid time off
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
Salary : $14