Peer Recovery Support Specialist - City

$21.45 - $33.29 Hourly

Note : The normal starting pay for this position is the minimum of the pay range listed above. A higher rate of pay may be considered, dependent on the qualifications and experience of the selected applicant and/or the City’s step placement policy.

Important Application Information: Completion of the supplemental questions is required. Applicant responses to supplemental questions must specifically answer the questions asked. Responses to supplemental questions must be supported by work history/information listed on the application/resume. Applications may not be reviewed if specific responses to supplemental questions have not been provided.

This job classification has been designated as a cyber security sensitive job classification effective June 26, 2023 , in order to comply with United States Department of Justice, Federal Bureau of Investigation, Criminal Justice Information Services (CJIS) Division’s Criminal Justice Information Services Security Policy (Version 5.9.2, 12/07/2022), 5.12 Policy Area 12 Personnel Security. The policy requires national fingerprint-based records checks be conducted prior to granting access to criminal justice information for all personnel who have unescorted access to unencrypted Criminal Justice Information (CJI) or unescorted access to physically security locations or controlled areas (during times of CJI processing). Employees in this job classification will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check after receiving a conditional offer of employment. Additionally, employees in this job classification must complete the required CJIS Security and Privacy Training and pass the online certification test.

JOB SUMMARY

This job is located in the Mobile Integrated Healthcare work section of the Fire Department within the City of Oklahoma City. The Peer Recovery Support Specialist (PRSS) provides support services alongside other members of the Mobile Integrated Healthcare team. The PRSS utilizes a variety of skill sets (e.g., training, their own lived experiences, and interpersonal skills) to assist clients experiencing substance misuse and/or behavioral health crises. This role performs crisis stabilization and assists with identifying the needs of the client’s well-being.

ESSENTIAL JOB FUNCTIONS

• Operating a city vehicle to respond to non-emergency behavior health and substance abuse calls.
• Providing peer recovery support services to address Substance Misuse Disorder and co-occurring needs.
• Utilizing a philosophy of integrated care.
• Addressing co-occurring needs to focus on harm reduction and well-being goals.
• Utilizing knowledge, skills, and abilities to teach and mentor.
• Modeling effective coping techniques and self-help strategies.
• Establishing a rapport with clients to build trust and promote productive interactions with personnel.
• Collecting and documenting data to track progress and feedback from clients and their support systems.
• Providing non-emergency transportation to homeless shelters, urgent recovery clinics, inpatient care, or other community resources.
• Serving as an advocate for clients while assisting with access to community services.
• Performing other duties as assigned.

MINIMUM QUALIFICATIONS

• High school diploma, GED or equivalent.
• Peer Recovery Support Specialist Certification (C-PRSS).
• Possession of a valid Driver License (Operator).

KNOWLEDGE, SKILLS, AND ABILITIES

• Knowledge of recovery principles, coping skills, advocacy techniques and community resources.
• Knowledge of and skill in deescalating emotionally stressful situations.
• Knowledge of substance use disorders.
• Knowledge of mental health disorders.
• Skill in managing time and prioritizing tasks effectively.
• Skill in writing routine reports and correspondence.
• Skill in using tact and persuasiveness to obtain client cooperation.
• Ability to connect, communicate, and effectively work with people from diverse cultural, ethnic, socio-economic, educational, and professional backgrounds.
• Ability to respond to persons with severe mental illness and/or substance use disorder in a positive, empathetic, and constructive manner.
• Ability to perform crisis stabilization.
• Ability to remain calm and think critically in emergency situations.
• Ability to operate transportation vehicle in a safe manner.
• Ability to clean, sanitize, and restock a vehicle and/or workstation.
• Ability to thoroughly document encounters with clients.
• Ability to cultivate and sustain effective working relationships with consumers, community members, Oklahoma City Fire Department personnel, Oklahoma City 911 and 988 Dispatch, healthcare professionals, and the public.
• Ability to stay up to date on current trends and developments in the behavioral health field through ongoing participation in training, continuing education, and other educational opportunities.

COMPETENCIES

• Execution and Results: (1) Sets well-defined and realistic goals and high standards of performance for self or self and others; (2) displays a high level of initiative, effort, and commitment toward performing work; (3) completes assignments in a thorough, accurate, and timely manner, and delivers results; (4) works with minimal supervision, is motivated to achieve, and demonstrates responsible behavior; (5) demonstrates understanding of all aspects of the job (as specified on the approved job description) and application of accrued knowledge in carrying out duties and responsibilities; technical knowledge; skill in the techniques, equipment, procedures, and work required.
• Conduct: (1) Conducts oneself with the utmost integrity and professionalism; (2) demonstrates humility; (3) encourages people to share their perspectives, ideas, and opinions; (4) makes decisions based on a sense of shared purpose; (5) takes responsibility for actions and decisions; (6) resilient; (7) leans in to challenges and problems with creative solutions; (8) speaks up and challenges the status quo; (9) relies on the character, ability, strength, truth, and transparency of others and the organization.
• Teamwork/Team Oriented: (1) Recognizes, values, and leverages the ideas, opinions, and perspectives of others; (2) participates willingly and effectively as a team lead or team member; (3) builds consensus; fosters team commitment, spirit, pride, and trust; (4) collaborates with others to accomplish goals and objectives and achieve results; (5) expresses facts, ideas, messages, and information (technical and non-technical) to individuals or groups clearly, concisely, accurately, understandably, with honesty, tact, and diplomacy and in a manner that is appropriate for the intended audience; (6) actively listens, clarifies information as needed.
• Customer Centric: (1) Demonstrates commitment to public service; (2) serves and satisfies internal and external customers in a timely and effective manner; (3) establishes, commits to, and maintains high standards for producing quality work products and being responsive to customers; (4) supports the Department/City's mission; develops and executes strategies with the customer in mind.
• Safety: (1) Complies with all safety policies and practices; (2) promotes a safe work environment; (3) participates in safety meetings; current on completion of safety trainings.
• Workplace Standards: (1) Takes meal periods and breaks according to policy; (2) ensures sick leave usage does not negatively impact productivity of work unit; (3) notifies supervisor of unscheduled absences; (4) accepts suggestions and supervision with a positive approach; (5) completes work timely and correctly.

SAFETY SENSITIVE STATUS

This job classification has not been designated as a safety sensitive job classification in accordance with the Oklahoma Medical Marijuana and Patient Protection Act, 63 O.S., § 427.1 et seq., (OSCN 2019), effective August 29, 2019.

WORKING CONDITIONS

• Regularly works in a high-stress environment.
• Subject to standing, walking, or using a telephone for extended periods of time.
• Possible exposure to sights and smells associated with medical traumas.
• Outside occasionally, may be exposed to heat, cold, humidity, rain, etc.
• Occasionally required to work hours beyond normal working hours and/or weekends.
• Occasional out-of-town travel for seminars, meetings, etc.; local travel required.

Note : Typical City employee working hours are 8:00 a.m. to 5:00 p.m., Monday through Friday. However, working hours vary (may require work to begin before 8:00 a.m. and/or end beyond 5:00 p.m., and/or may require work on weekends and holidays), and are subject to change, based on the duties and location of the position and the business needs of the assigned work unit/department.

PHYSICAL REQUIREMENTS

• Frequently required to sit, stand, and walk.
• Visual acuity enough to see in poorly lit conditions.
• Speech and hearing enough to communicate in person, by telephone and in group speaking situations.
• Stamina enough to walk and stand for long periods of time.

Note: The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions.

OTHER DETAILS

Attachments: Applicants may upload only two attachments. Applicants may choose to combine documents into one file for upload.

Pay Method: City employees are required to receive pay electronically, either via direct deposit or pay card.

Former Employees: If this position is open to external applicants and you are a former employee, you must be eligible for rehire to participate in any selection process. If you are unsure of your rehire status, please contact the Human Resources Department at (405) 297-2530. If your rehire status has been coded “Not Eligible,” “Eligible 3,” or “Conditional,” you will need to request a review of your rehire status through the Human Resources Department’s Employee and Labor Relations Division.

Background Investigation, Drug Testing, Physical Examination: Upon a conditional offer of employment/acceptance of position, the City of Oklahoma City will conduct a criminal history background check for external applicants. Applicants will be provided contact information for any third-party reporting agencies used to collect background information in connection with conditional offers of employment.

If the position accepted includes a driver license (commercial or non-commercial) Job Requirement, the City of Oklahoma City will obtain a Motor Vehicle Report for internal and external applicants.

If the position accepted is safety sensitive and/or a driving position, internal and external applicants will be provided a copy of the City of Oklahoma City's Drug and Alcohol Testing Policy prior to being directed for a drug test.

If the position accepted is cyber security sensitive, internal and external applicants will be subject to a Criminal Justice Information Services (CJIS) Interstate Identification Index (III) Fingerprint Background check. Additionally, employees in this job classification must complete Level 4 Security Awareness Training and pass an online certification test.

If the position accepted includes a lift/push/pull/carry Physical Requirement of 25 pounds and greater, internal and external applicants will be directed for a physical examination.

AN EQUAL OPPORTUNITY EMPLOYER

If you require reasonable accommodation at any time during the hiring process, please notify one of the Human Resources Department Representatives by calling 405-297-2530. The City of Oklahoma City is an equal opportunity employer and values diversity and inclusion. The City of Oklahoma City will not discriminate against any applicant or employee because of race, color, creed, national origin, ethnicity, religion, sex (to include sexual orientation and gender identity and/or expression), age, genetic information, disability or political affiliation.