What are the responsibilities and job description for the Academic Resource Center Director (HEO) position at The City University of New York (CUNY)?
Academic Resource Center Director (HEO)
Read the overview of this opportunity to understand what skills, including and relevant soft skills and software package proficiencies, are required.
POSITION DETAILS
Lehman College, of The City University of New York, ranks among the top five institutions in the nation for fostering social mobility. A four-year Hispanic-Serving Institution in the Bronx, Lehman offers bachelor’s, master’s, and advanced degrees and certificate programs in the Liberal Arts, sciences, and professions. The College’s community-driven mission and notable academic programs attract a diverse, international enrollment of over 15,000 students who take courses on its 37-acre, tree-lined campus and online degree programs. Many thousands more community members benefit yearly from its active cultural, educational, health, and economic outreach programs and services.
Reporting to the Senior Director of Academic Programs in Enrollment Management, the Director of the ISSP will assume total responsibility for and leadership of the growing academic support programs in the ISSP. In the past three years the ISSP has acquired oversight for the institutionalization of the Title V Supplemental Instruction Program and the implementation of the new Academic Coaching Program. These changes have resulted in the ISSP increasing the number of students served by 23%.
RESPONSIBILITIES
- Oversight for and supervision of the PT professional coordinators for ISSP's two new programs - Supplemental Instruction and Academic Coaching.
- Launch new academic support modalities and technologies (including expanding online academic support services) that increase access and delivery of program services to students.
- Institute and plan for support of the College's burgeoning graduate programs (including doctorate in Nursing).
- Develop targeted support services for special programs including the Freshman College, Adult Degree and international students.
- Facilitate and oversee the implementation of the Program's strategic plan, which supports the College's and the University's strategic goals, including goals supporting student success, retention, and graduation initiatives.
- Direct the comprehensive assessment and evaluation plan for the Program to ensure attainment of strategic plan goals, including developing assessments to measure the ISSP's contribution to student academic success and retention, student satisfaction, service usage, and program efficiencies.
- Coordinate collaborative activities with campus stakeholders to support services for students across majors.
- Strategically manage the Program's three budgets, ensuring adherence to financial guidelines as well as deployment of resources to maximize budget allocation.
- Responsible for ensuring the program maintains and renews its 5-year national program certification, and applies for other national certifications for the program and its staff.
QUALIFICATIONS
Bachelor's degree and eight years' related experience required.
CUNY TITLE OVERVIEW
COMPENSATION AND BENEFITS
Salary commensurate with education and experience, $129,310.
CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development. We offer a range of health plans, competitive retirement / pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.
HOW TO APPLY
Visit www.cuny.edu, access the employment page, log in or create a new user account, and search for this vacancy using the Job ID or Title. Select "Apply Now" and provide the requested information. Candidates must attach a resume, cover letter, and three professional references (name, title, organization, and contact information).
CLOSING DATE
January 29, 2025
JOB SEARCH CATEGORY
CUNY Job Posting : Managerial / Professional
EQUAL EMPLOYMENT OPPORTUNITY
CUNY encourages people with disabilities, minorities, veterans and women to apply. At CUNY, Italian
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Salary : $129,310
